Hardware Stores in Xenia, OH

“In the past, I only really went to Lowe’s, mainly because I assumed it was cheaper based on the size. Not only was I wrong on that front, I was also very surprised at Ace’s customer service. They actually have real employees that work there. Like literal people that you can see and talk to, it’s crazy. I was all set to buy a floor model grill, but then noticed it was damaged. Two employees got tools out and fixed it. Not in a begrudging manner, they were actually super nice about it. It was like I was in some sort of pre-Covid time machine. I have been at Lowe’s before and literally called the store from an aisle because I couldn’t find any employees to help. I will only go to Ace from now on.”

“I have been waiting for the 20-ton shop press to go on sale. When I saw that it was $50 off, I stopped at the Xenia store to get one. I first spoke with the cashier, Pharren, she was friendly and quick to get things started. I know that Harbor Freight has more than one SKU# for this product and, I wanted the bolt together frame (SKU# 60603) not the welded frame (SKU# 32879). A store supervisor, Ryan, overheard my conversation with Pharren and knew from memory that the store had two 20-ton shop presses in stock and one of each SKU#. It seems that when I shop at other stores and need this level of help, I get blank stares and told, "I don't know." When it comes to Harbor Freight and especially in this case, I was met with friendly helpful customer service. Thank you Pharren and Ryan!”

“Was there to buy deer corn,6 bags left,4 was completely busted with loose corn spilled.I bought one that was not busted and my daughter bought one that had a hole in it.the lady at the cash register patched hers for her and was very helpful.I love rural king.”

“Awesome customer service at this Lowe's today. I needed weights for a canopy tent for a craft market tomorrow. Unfortunately the weights I wanted were not in stock at the store and had to be pre-ordered. The employee assisting me came up with a clever DIY alternative using dumbbells and clothesline rope. An easy, inexpensive solution to get me through the weekend! Thanks Lowe's!”