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“David and Jon at Verizon on E. Dayton Yellow Springs Road in Fairborn were GREAT! They fixed us up with an up-to-date high-performing replacement for our old and unreliable phone, carefully transferred over all pertinent data, ran ops checks, and applied a protective shield, all at very reasonable cost! They gave us their full attention, explained everything, and patiently answered our many questions. They were congenial, knowledgeable, and thoroughly professional -- we'd give them six stars if we could!”
“The process was painless and the guy, Sasha, helping us was very friendly. Sasha was knowledgeable and very relatable. He was able to explain updates and equipment in a simple terms.”
“Came in a couple days ago to get my phone fixed they helped me a couple days in a row and are always willing to help out with questions that people may have regarding their phones and cell service.”
“I had an issue with getting my phone connected and I went to several boost mobile locations and they weren't able to assist me I was ready to switch services and I went to the boost mobile store in Kettering and received assistance from a young man named Brodie and he went above and beyond and resolved my issue now im a happy boost customer Thanks Brodie???”
“Lindsey was fantastic! Lowered my overall bill and issues with my wife's phone resolved and arranged to take care of my elderly mother who lives out of town.”
“Alex was unbelievably helpful! He solved my problem in no time and gave me some excellent recommendations for cases to prevent the problem in the future. Thank you, Alex!”
“Ashley has waited on me time and time again providing exceptional customer service. She is friendly, knowledgeable and walks you through what she’s doing. Very impressed with this store.”
“Brogan was very honest and patient with me. He explained things very clearly and was not trying to “sell” me anything. He just helped me upgrade my phone and get me the best service plan I could get.”
“I cannot express the amount of gratitude I hold towards the employees here, I had an issue what's the call center for prepaid plan, however the store no longer has the access to fix prepaid problems but they still sat on the phone for me for hours this was over two different days just to help me get my phone back in service I was outside of phone and couldn't work for almost 2 weeks. AT&T you need to give them some sort of appreciation for their customer service skills and most importantly, compassion and patience.”
“Fantastic service! Went to get my S22 Ultra's screen fixed aswell as front glass and back glass. Works perfectly and they seemingly even replaced my entire frame. Looks brain new out of the box. Will definitely come here in the future for any other repair/replacement needed”
“Fantastic customer service very understand very helpful to get the best deal possible and extremely friendly most of all plenty of patience as well. Highly recommended getting your phone here”
“The best repair and the cheapest in town I like the service they fix my phone in like 15 minutes and I have the best Repair best Customer Service the guy on the girls they were really helpful. Thank you so much guys.”
“We have been having issues with our bill since the beginning and Kylan was amazing not just once but twice. He solved all of our issues and lowered our bill. I would give him 10 stars if I could.”
“Jasmine and Marcel are top notch. We had an issue with transferring our number to our upgraded phones. They exhausted every resource they had to get us connected. They were absolute rock stars.”
“Very helpful people came in to check what the issue was with my phone and they got it fixed pretty quickly and told me how to keep the issue from coming back thank you guys”
“Last week I went into the Kettering AT&T store to get a new phone. Ahmed worked with me to get me the phone I wanted, yellow iPhone 15+. He also recommended AT&T fiber Internet. Additionally, he set my new phone up for me - I struggle with technology. Ahmed was awesome . . . very patient and very kind.”
“Most simple phone plan set up I've ever gone through. If you hate the fuss and understand the industry, stop here. My bill is now half the price of my last provider & the coverage is the same.Note: I drove pretty far to come back to this store because I liked the rep so much. Go see her! She's very knowledgable and easy to work with.”
“I bought a phone from another location and they did not help me with transferring or getting me a case and setting up my phone. I came in and the young lady was so helpful and got me right. If you need a new phone this is the spot if you want to be set up right”
“I've been going to this particular store for over a decade! No matter where I live in the city, I always come back. Heather and Autumn know what they are doing. They are kind, and knowlege they always answer my questions very fast.It's quite refreshing to have a place where I feel welcome and want to keep coming back.Thanks for your service.”
“Marvin and Lydell were excellent to work with. Came in with my IPhone not charging and being in a unique situation due to apple replacing my phone last year instead of repairing it like they were originally supposed to. They took the time to help figure my best option moving forward and got me the new IPhone 15 that I wanted on the spot and onto the correct promotional plan for me moving forward. I appreciate your guys help and patience.”
10AM - 7PM
2231 N Fairfield Rd, Dayton
Mobile Phones
“Noura was great at helping us switch over and keep our phone numbers. Answered all our questions and informed us of everything we needed to know. Helpful to know she's just a call away for anything additional! Thanks again!!”
10AM - 8PM
17 Greene Blvd, Beavercreek
Mobile Phones
“Davon sat down with me and it was one of the most smooth transactions ever! Got my new iPhone 15 pro max and he was awesome! Hope that the store is taking care of this gentleman!”
“This was my 1st time at this location. I was welcomed a nice looking Gentleman. Their not many left. He helped me reactive my phone and informed me on a way to lower my monthly bill. This is my new cricket destination.”
“We had PRC install 12 security cameras and what a difference it is compared to our previous cameras. From start to finish they had excellent customer service, the cameras work great and we can access everything from our phones. I would highly recommend upgrading your security system!”
“Service was extremely fast and although I didn't get his name, I received some of the best customer service I've ever experienced! I definitely recommend this store.”
10AM - 7PM
6488 Brandt Pike, Huber Heights
Mobile Phones
“Where do I start the service was just unimagineable we had been searching for great deals for a long time and we just happened to have our other phone that we had service from other company and just brought them into the cricket location just to see and OMG the phone was completely compatible with their service we was greeted politely positively by fez and lord this guy was super nice and knowledgeable about all the issues that needed solving and very professional and professional as to go as Fira she was completely positive honest and experienced with the customer s that she was handling also she went step by step to ensure the best customer service I now enjoy cricket services”
“I'm giving 5 ? to this store due yo excellent service that I received from Cally 3 days ago at this store, she spent one hour with me assisting me with my new Tmobile phone.i purchase the phone from store on Miller Ln in Dayton 1 week prior. I went to Miller Ln to change telephone service from At& T (I had service more than 20 years) I got a new phone there after I was told that they could not transfer info from my old phone to new.. I went back a week later to same store help with phone, did not get any, I also went to another tmobile on Wenger Rd and person there was no help. Finally went to N. Fairfield Rd store, where I was able to resolve all problems, thanks to Cally, she is truly a very knowledgeable person and very patient as I had many questions. Thank you again for your time and service..”
“I highly recommend getting your phone fixed from the Beavercreek Mobile Station in the Fairfield mall. My Samsung screen was broke in two spots and brought it back to life as quick as possible too. Thanks again”
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“John at this Verizon store was phenomenal in customer service and working with us to get our phone transferred over. John’s attitude and patience and determination to do what is best for us as customers puts him head and shoulders above any other customer service we have ever experienced. Thank you, John! YOU ROCK!!”