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October 2023 by Benjamin Howard
Walked in wanting to listen to a Cambridge Audio CXN V2 streamer through my iPhone just to see how they work together. Hoping to see the volume steps on the Cambridge when playing through airplay on an iPad/iPhone and use the Cambridge itself to control the volume since the volume steps on my blue sound node are too far apart. Was treated like I wasn’t worthy of their time and as if my current setup is too subpar since I use Apple Music and it only streams at cd quality. Even after stating that I’ve done the blind listening tests online and I personally can’t tell a difference so I’m fine with 16 bit I was just handed an iPad with stream magic open and no music to play. Apparently being able to see the cxn and see the app were sufficient for me to gain an opinion. Not to mention when I asked to long into their Wi-Fi to play from my device that request was apparently incredulous. Guess the government secrets hiding on their network are top secret, could always use a guest Wi-Fi network for guests to audition stuff, but apparently that’s outside their scope.
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October 2023 by Daniel Ward
The best brands, customer service and professional advise in home audio/theater. You can trust them to provide personalized service. Recommend highly!
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June 2023 by Michael H.
Not only does the product quality beat all the others, the level of service and quality of the staff is also the best. Go there !!
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March 2023 by Cassie Stone
Went in for a new turntable. Worked primarily with Kevin and spent about an hour in the store. Both he and the other person there were incredibly helpful and knowledgeable. Kevin in particular spent time explaining the best options for my set up and sounds options. They were patient and kind. Easily the best in store buying experience I’ve ever had.
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March 2023 by Paul Brockman
If you're an audiofile or just like great sounding music at home, this is the place to be. I've been shopping there for many years, anytime I've had questions they have always been there to help. I had some trouble setting up a streaming service (not related to anything I purchased from them) and Austin was able to get it set up properly for me. Super helpful, I'll be back to shop for more!
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January 2023 by MACHIINE 623
AWESOME! After tlkn to Austin, on the phn. Who also was very knowledgeable, friendly, and patient! I visited the store and met with Kevin. Kevin to, was very knowledgeable, friendly, and patient! He xplnnd the dffrncs n the product I was lookin at and the price ntwn the items. I will b goin bck to, purchase frm thm! Thx, for a GR8 xprnc SOUND & VISION!MACHIINE
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September 2022 by Sean Patterson
Great place to get all your audio and visual needs.
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September 2022 by Devin Durbin
These guys are awesome! If you need any help with “Sound or Vision” this is the place to go!
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September 2022 by Vernon Vagnier
Helpful and knowledgeable staff. Hi end stereo equipment available.
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September 2022 by brent sieling
A Columbus gem. Very nolageble. An will help with a beginer all the way up to custom rooms.
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September 2022 by Chad Long
We stopped in at random cause we were driving by and I had been looking at Best Buy which was just a terrible experience . The two gentleman were incredible they allowed us to hear a few things and we spent most likely an hour or so in the store talking and we purchased Magnepan 1.7I speakers . I absolutely love them and they gave us great service at the store and was very personable . I’ll certainly come back for sure when we decide to add anything else to our home audio
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September 2020 by Mark Mayo
i would give this place zero stars if i could. they have awful customer service and are unresponsive about ordering things. i spent two weeks and multiple times being told i would be given a call back to order a stereo reciever. then after the two weeks they told me they do not order that reciever in at all. well they clearly should have told me that to begin with. don’t waste your time with these morons.
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September 2020 by Doug Ramsey
It took 18 months to get a speaker repaired and it required many, many calls to to get this done. They came to my home once to assess what I had installed, and when I asked them to troubleshoot an issue, and not buy anything new first, their schedule was full and they never returned any calls. I ultimately contacted someone else, and after they helped me understand the limitations of my current whole home system, I agreed to install a Sonos system. I couldn't be happier. I will never go back, nor will I ever refer anyone to this business.7-2020 Update!! The speaker, repaired by Sound and Vision, failed a month or so ago. Guess what the reason was? The technician, Brad, failed to use all of the enclosure's screws and as a result, the gasket didn't seal, and there was significant water penetration into the enclosure. Everything is rusted and corroded. The speaker is ruined. The company I would like to recommend is Superscope Technologies, they're in Indiana, but they will fix your issue quickly, and honestly. I wish I could give ZERO stars. Don't take a chance with Sound and Vision. If you do, and your technician's name is Brad, head for the hills!!!
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September 2019 by Doug F
Good solutions consultation.
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September 2019 by Shana Sgro
Jason and his team have been helping us for several years with our wireless needs in our home. Their knowledge, dependability, promptness and professionalism truly is “above and beyond “ what is , by today’s standard , normal.Quality in every way! And that matters!!
