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“I was very pleased with my experience. My personal stylist Carissa was personable, flexible and I was at ease trusting her expert opinion. My order turned out even better than I expected, and I have recommended her to all who have offered genuine compliments on my custom clothing from Balani.”
“This is a lovely boutique with a lot of personality! They carry a curated collection of pieces that are unique, beautiful, eye-catching, and special. And their sales are great! Enjoy; you are in for a treat!”
“Great experience with the staff, Steve and Laken (hope I got the names right). Measured me for a custom suit. No pressure and very friendly. Stop in and look around.”
“So glad I went to store instead of just online! Bought additional item, plus ordered 2 for delivery- including 1 that was,showing "sold out" when I tried to order online! Wonderful staff. Store is well-stocked and very pleasant. Found parking ok.”
“Love this place. Always have what I need and we're able to tailor everything to perfection for my wedding. I will always be a return customer when I visit Columbus.”
“This shop is amazing! I absolutely love the 70s-chic aesthetic, and the staff is always so helpful and kind, but not overbearing. Shoutout to Jules at the counter in particular! They always seem to have exactly what I'm looking for, the music they play is great, and the store is really nice. The company's sustainability practices are commendable, too- that means a lot to me as a consumer. The astonishingly high quality and feel of the clothes makes their prices so reasonable. I really can't recommend the Easton location enough.”
“What a great find in Columbus, OH!Staff was super friendly and informative.Gave me the low down on how the inventory was marked and priced as I entered store/warehouse.Super organized. If I was looking in sz medium rack... They were all medium!Very clean and openI found a pair of boots I loved, but my size was not on display so I asked a staff member who went in storage and located a pair in my size. Yay! Above and beyond customer service?Thanks so much.Super pleased with my purchases.”
“Katie is excellent, she listens to understand what wants and needs are and then being a professional clothier, then she goes about showing you what her team has for you. I have done business with Tom James for many years they have something for every budget.I would highly recommend Katie as well as Tom James Clothiers.”
“First time visiting this location. Many Beautiful clothing for men and women. Very affordable. Nice looking shoes and purses. Some of the women’s clothing looked like something I normally would not see at a K&G, but I guess the buyer for the store thought it looked nice. Plenty of selection for plus size men and women.
Excellent customer service; but I do not think that it is professional to have a cashier having personal phone conversations, speaking loudly enough for customers to hear, especially using foul language. Other than that, this is a nice store.”
“My initial experience with consigning was fantastic! The entire staff was incredibly friendly, welcoming, and took the time to thoroughly explain the process. I'm genuinely impressed.”
“I had an Awesome experience the service was friendly and he overextended himself just to make certain I was satisfied and I most certainly was. Customer service is not a thing of the past at Cousin's surplus Thank you for a fantastic experience.”
“The staff is very friendly. The store is always organized perfectly. All their products are unique and made well. Where I'm From is my go to store for Buckeye and Bengals gear.”
10AM - 9PM
4115 The Strand W #408, Columbus
Clothing Stores
“I really like your store at the Easton location, staff always friendly, great sales but I'm really not comfortable with the men being able to sit in dressing rooms I was trying something on yesterday wanted to come out show my sister n law but didn't because a man was sitting in there,maybe you should put chairs outside the dressing room for men they should not be allowed back there just a suggestion.”
“Really cool clothing, nice workers, and curated shopping experience! The clothing was high quality - 100% cashmere sweater, high quality denim selection, and prices to reflect it $$$.”
11AM - 6PM
682 N High St, Columbus
Clothing Stores
“Can’t say enough good things about this place. Over the years, I’ve consistently been introduced to pieces of clothing that add to my everyday drawer (basics, jackets), and push me out of my comfort zone (things I wouldn’t have looked at without a staff member pointing it out). I NEVER feel pushed into buying anything, and the owner Jason’s passion for high-quality sustainable brands is palpable. The care is palpable. If I’m not feeling something I’m trying on, my appreciation for the thing can still exist, and I want to return again and again, because no one’s up my butt trying to sell me something—the staff is an extension of the owner, truly giving a person space to shop but always there to help, suggest, and introduce. FERA opened the same week as lockdown, and managed to stay open thankfully…wishing them continued success and good vibes!”
“Owners are delightful and helpful without being intrusive. One of a kind boutique clothing. Finer labels and varied price points. Lovely accessories and jewelry. Fun atmosphere to shop in!”
“My husband and I love picking up our Funkos from this location. I also love to peruse their selection. They don’t seem to run out of any new items/stock quickly, so it’s great for when we are anticipating a new Funko pop!Staff here are great too. They display the perfect amount of professionalism and friendliness. We enjoy greeting by them when we walk in!”
“I'd actually like to thank the staff here for being so kind even though I had a tricky situation, Mars went above and beyond to help me out Yesterday. 1000/5 stars, will definitely be back to this location.”
11AM - 6PM
772 N High St, Columbus
Clothing Stores
“The Ladybird pieces in my closet have become a time-capsule for my life. I can pick up a dress and share which birthday i wore it and i can grab a pair of denim and share how long they've lasted despite repetitious wear.It's rare nowadays to find such quality, but even more rare to find someone who cares as much as the owner, Allison. Each garment, accessory, and treasure that lines the ladybird shelves are hand selected by Allison which i think is such a special detail. The gals on the LB team are equally as passionate and stylish and have guided me many times with looks and intentional purchases. You will love this spot not just for style, but for inspiration and conversation (and it always smells so heavenly). ??”
“I saw some of their designs at their booth at a 4th Friday event during the summer and they were all so cute and trendy. My girlfriend got her little girl a onesie and it’s held up really well. If you like adorable custom kids clothing then give them a visit.”
“I bought a pair of boots online during a massive sale, but unfortunately got the wrong size. I was getting frustrated trying to exchange them while still getting the sale price. Came in store and talked with Eric who was fabulous to help me figure out how best to get the new (right size) boots while still getting my sale price.”
“I recently had the pleasure of interacting with Justin at Duluth Trading Company, and I am compelled to share the extraordinary level of customer service he provided. From the moment I walked into the store, Justin's professionalism and dedication were immediately evident. He greeted me with a warm and genuine smile, setting the tone for what would become an exceptional shopping experience.
Justin's expertise about the products was nothing short of impressive. He took the time to explain each item's features in detail, ensuring that I had a thorough understanding of what I was considering. His knowledge of the product line was comprehensive, and he was able to answer all my questions with ease and confidence. This level of product familiarity not only showcased his commitment to his job but also instilled a great deal of trust in his recommendations.
What truly set Justin apart was his unwavering commitment to ensuring my satisfaction. He went above and beyond to make sure my first experience at Duluth Trading Company was outstanding. Justin meticulously guided me through various options, helping me find exactly what I needed. He was patient and attentive, never making me feel rushed or pressured. His approach was consultative rather than sales-driven, which made the experience both enjoyable and informative.
Justin's dedication to customer service extended beyond just product knowledge. He was proactive in anticipating my needs and offered personalized suggestions that were perfectly aligned with my preferences. His ability to listen and understand my requirements was exceptional, demonstrating a rare combination of empathy and expertise.
In addition to his professional skills, Justin's demeanor was consistently pleasant and approachable. He displayed a genuine passion for helping customers, which was evident in every interaction. His positive attitude and commitment to excellence were infectious, leaving a lasting impression on me.
It is rare to encounter such a high level of service in today's retail environment. Justin exemplifies what customer service should be. His performance is a testament to his hard work and dedication, and he is a true asset to Duluth Trading Company. In my opinion, Justin deserves a raise or promotion for his outstanding contributions. His exceptional service ensures that I will be a loyal customer of Duluth Trading Company for years to come, as long as Justin is there.
In summary, Justin is not just a great employee; he is a class act and a consummate professional. His exceptional customer service skills, product knowledge, and dedication to ensuring customer satisfaction are unparalleled. He made my first experience at Duluth Trading Company truly wonderful, and I look forward to future visits knowing that I will be in capable and caring hands.”
“I had been searching for copper bracelets for months with no luck but my patience and persistence paid off when I found this place. I purchased beautiful quality bracelets for a very reasonable price. The store has many beautiful pieces including clothes and jewelry among a variety of other things like oil scents and and other authentic goods. I'm so glad I found this place because the pieces were much more unique and authentic than anything I've come across searching on Etsy. I had to hurry out of there before I bought more than I came for. The customer service was awesome too!”
10:30AM - 7PM
2655 W Broad St, Columbus
Clothing Stores
“Genuinely really enjoy this place the people who work there are very kind and helpful. It’s a family owned business plus where else in Columbus are you gonna find good western clothing. Love the what I’ve bought there and great hat selection.”
“I've always got to check out Hot Topic when I find a new mall, because I can count on there being something I'd like. Today, I was looking for the last in a set of 4 stretching portrait pieces from Disney's Haunted Mansion. I picked the first 3 up closer to home, but they were out of the 4th. Unfortunately, so was this place.”
“One of my FAVORITE stores in Columbus. They carry BAGGU branded items and the owners/cashiers are always the kindest people, they’ll always strike up the best convos. Make sure to get all of your cute little knick knacks here!”
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“I just purchased my very first Barbour Jacket and couldn’t be happier with the results.
Absolutely Top notch service from Chris (the Manager) at this location. Chris was knowledgeable, patient and was able to walk me through the entire process from selecting the correct Barbour jacket, picking the color and most importantly picking the right fit.
If you’re looking for serious outdoor gear, look no further.
Thanks again for all your help!”