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February 2024 by Debbie Purkis
Very friendly people
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February 2024 by Nathan Yost
Friendly employees; however, I was told to come back on Thursday to check for cherry shrimp as they were expecting some in "as they are stocked weekly." When I came back in at the day and time I was told to, another employee said they hadn't carried them in the several months he had worked there, and that there were no plans on getting anymore anytime soon.
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December 2023 by Flippin Chuck
Tha people are awesome. Greeted with a smile very helpful
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November 2023 by Ranboobee_boy Tubbo (Karl)
The way they treat their animals is gruesome,they have dead fish floating around in the tanks and the chinchillas and small hamsters and mice cages smell horrific and not to mention the amount of flys. Their way of treating the animals is disgusting, the reptiles don’t even come out to eat.I do NOT recommend this petco. please save theses animals!!!!!
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October 2023 by Bren B
Petco is the best pet store by far. You can't go wrong with this pet store.
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September 2023 by Brenda “Bee” Nemec
Great customer service, well stocked and clean
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August 2023 by Nicole Cox
They losing all the good help and hiring people that can't handle dogs. If you have a large dog this is not the place to take them. My dog has been going there for months and I will no longer take him there. My dog has never growled or bite anyone, the lady that groomed him before there never had any problems with him. Now the new girl claims that he was growling at her and he bite the tip of her finger! I was standing there when he supposedly bite her finger and he did no such thing.If this was the case which I highly doubt then maybe try a different groomer, but no they would rather instead tell you that they can't ordon't want to do them. I am sorry if my labradoodle infact was growling at someone then it is for a reason, i didn't like the vibe from the girl when I first walked in the door and saw herbut I was giving her a chance.The customer service there is something that is left to be desired and obviously hiring people that cannot handle all types of dogs.
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August 2023 by RS
I don't think PetCo really cares if you shop with them or not. And I'm tired of their surly cashiers.There are two other pet stores in Wooster, plus Walmart and Meijer. Or I can order from Chewy. That's who will get my money.
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July 2023 by James Haven
knowledgable. very helpful staff. nice clean place. alot of varitey
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July 2023 by Victoria Brandt
I went in to buy a cat tower, they wanted to charge me an extra $15 for the tower because it was assembled (I did not request it). It was the last one they had and was the display tower. Why on earth am I being charged the extra money for something I didn’t ask to be assembled? I will absolutely never return. Most ridiculous thing I’ve ever experienced.
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July 2023 by Jesse Mcclure
I purchased a creature habitat kit from this store. After taking it home and opening every package it contained, I found a crack in the glass behind a sticker. Even after I opened the whole package, Krissi kept a new creature habitat in instock until I could return the next day. Excellent service from a larger chain. Thanks Krissi
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July 2023 by Tricia Lambert
My sister and I like to come here for snails, fish, and plants all the time. Have really cute fish and plants. But today we came in, and the customer service was pretty bad, you could tell they didn’t want to help and were rude about it. One lady saw us standing there looking for awhile and they usually come and ask if we need help, but it felt like they were trying to avoid helping us.
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June 2023 by Jim T.
This store is terrible on many different levels. The customer service is absolutely terrible. The cashier was up front hugging all over their boyfriend instead of greeting customers. Every staff member I have talked to is not knowledgeable about the animals they sell which is ridiculous. They currently are housing two ball pythons together in an enclosure that is barely a 10 gallon. None of the reptiles have anything to climb onto that is high enough for them to bask. The fish tanks are covered in algae and dead fish. All of the saltwater fish especially look pitiful and sickly. If you work at a pet store you should have basic knowledge of animals. I will never shop and support this Petco.
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June 2023 by Anonymous Review
Store is nice, the groomers is a joke.Pam needs to learn some respect. I ended up walking away after I called the vet to prove he had his rabies vaccine. After I had already presented that he had all his other vaccines. Just to make a point I walked away.
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June 2023 by Gary Stoller
Katelyn groomed our poodle for her first time. We will be going back!
