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November 2023 by Joseph Allison
Everyone in the service department was friendly and helpful. They got quality work done in a timely manner and I have no cause for complaint about anything they did.
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November 2023 by Jason DeMassimo
Excellent service! They did a great job!
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November 2023 by Scott Price
Markus was great! No pressure but super helpful. I love my new Bronco! In the end, it was actually a better price than what they could have done in the bigger city's Ford dealerships.
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November 2023 by Chuck Lyons
Oil change 2 hours with appointment, rotated tires and was Not asked to( was just done where I purchased tires) they did remove charges. Within 1 mile Tire Monitor system showed not working. I returned following Monday and they did reset it, but that was another trip. Have always used Quick Lane and have been satisfied, but new person not properly trained
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September 2023 by Stephanie Summers
Ladies at the desk are very quick to greet you, offer beverages and keep you up-to-date the whole time. Technicians were very quick and got my vehicle serviced faster than I expected. Will definitely be back!
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September 2023 by Kimberly Phillips
Blew a tire out of town 1 hour from home. I was towed 4 miles to you for tires. News tires nicely priced!!! Out the door smiling. The gal in the photo was AMAZING!! She got me focused on your solution and got right to it! Made me laugh and was VERY PROFESSIONAL! She a keeper QUICK LANE!!
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September 2023 by Arters Design
We LOVE Pallotta! We have leased/purchased at least 7-8 trucks and Lincoln vehicles from them over the years. It's always been a great experience that we felt good about. Mike, the owner, is such a nice guy. Talon, the sales guy, is amazing! Their Quick Lane service is just as implied, quick, and fairly priced for regular vehicle maintenance. Always, an all-around great experience!
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September 2023 by Paula Rooker
Bought my 2nd car from them. Everyone is very knowledgeable and friendly. Talon is exceptional! Listened to what I was looking for and was honest. Helped me make my decision easier. Buying process was so smooth. Couldn't ask for a better buying experience!!!!
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July 2023 by Am 156153
Bought a Ford F150 from here. No goofy sales tactics, just real people. I know where to check first the next time I need a vehicle. Very satisfied. Thanks Samantha and Dalton.
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July 2023 by Kelsey Donohoe
They did a great job at showing us all Explorer options without pressuring us on which to get. We had a 3.5 year old and 7 month old with us and they were very accommodating and patient. When actually purchasing the Explorer they were quick, clear and friendly. Very pleased with the experience.
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July 2023 by Gerad Stephens
Joe Grimley is a legendary sales and support representative. The rest of the team isn’t bad either!
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May 2023 by Jessica Kate
I purchased a 2020 Ford Escape from this dealership a couple of weeks ago. It was initially discounted due to a cosmetic issue that didn't affect the usability of the vehicle. However, the defect was fixed before purchase without the price being adjusted so I still received the vehicle for a great deal! Chase (my salesman) was very patient, transparent, and professional throughout the entire process. He really went above and beyond customer-service wise, considering my vehicle was delivered to me free of charge on a full tank of gas. It is so nice to not have to worry about shady dealerships or pushy salespeople. Roughly two weeks later and about 600 miles in, it still drives great! I'm very happy with it.
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May 2023 by Adam Abbott
I just recently purchased a CPO 2019 F150 here. It was one of the smoothest vehicle purchases I've ever made. My sales person was Jeff Varner. He he was very attentive and responsive to my questions. As and out-of-state buyer, I was a little nervous not being able to physically lay eyes on the truck until I was picking it up, but everything was just as described. The truck was in great shape, a lot better than what was available locally for me which is why I expanded my search radius and I'm happy I did.They met me at the airport with the truck and waited while I looked things over and was happy with everything.All in all, very happy with my experience and would recommend this dealership with confidence to anyone looking to purchase a vehicle.
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May 2023 by Rick Furman
Fantastic customer service for a new car purchase. I ordered a Bronco Sport Heritage through Trevor and he kept me informed each step of the process from original order to delivery. Tom in financing found me a better deal than even my long time bank could quote and the final paperwork was completed faster than any vehicle I have ever purchased before. My previous vehicle was always serviced at Pallotta and they have always been fast and courteous. Even the Parts Department is great help for finding those extras I ordered even before I took the car home for the first time. A+ all around.
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May 2023 by Greg Dosser
Great experience. Bought from out of state and the dealership sent someone to pick me up at the airport when I arrived. My salesman Joe was helpful and honest. He pointed out the minor imperfections on the vehicle so there was no surprises when I showed up. Finance team was efficient and had me out the door in 15-20 minutes. I also appreciated Joe going over some of the features of the vehicle before I was on my way. I would buy from them again.
