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“Just got a call from Doug, he called for a follow up after I had purchased a mattress. That is good customer service, Doug had helped me look up the mattress I had bought years prior & shipped it out very fast. The guys who dropped it off were nice & friendly. Then like I said, today doug gives a follow up call just to check things out. Definitely recommend these guys. The other store never did that, and this call made this review what it is. Solid mattress, great service & following up to make sure the purchase was good for me. 10 out of 10 will be buying from the original mattress factory again.”
“We went to the Wooster location, and Victor assisted us. He was incredible from our first conversation until we finalized our purchase. He even stayed beyond their close time to answer our questions and make our experience a great one! We will be recommending him to family and friends in search of a new mattress.”
“Jody Ritchey, designer @High Point Furniture is amazing! I needed some large pieces and accessories to pull together our Lake Buckhorn remodel/new build. She came to the house one time to take pictures and measurements. She then created a design plan with pieces from High Point. After approval, everything was ordered and all was delivered several weeks later.
Jody and her amazing team, including High Point owner Lisa Likowski, unpacked, placed and hung all pieces in just a few hours.
To say I’m pleased with the results is an understatement. I’ve purchased a lot of furniture over the years but this has been my best experience.
Design, delivery, quality and price - awesome!”
“Great place! Great experience while in store looking at everything all the way to delivery. Very professional, will be purchasing all furniture from Jerry’s. The movers were very nice as well!”
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“Kearsa was amazing to work with. Great at her job and overall wonderful human. Give her a raise because after dealing with other mattress sales people at different stores, she was a breath of fresh air and exactly why I ended up purchasing my Tempur-Pedic and adjustable base at Sleep Outfitters in Wooster. Thanks, Kearsa!!”