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October 2024 by Becca Porter
Very helpful, knowledgeable, and friendly! Peyton helped us pick out a new mattress after a house fire! Very appreciative!
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October 2024 by A Dean
We went to the Wooster location, and Victor assisted us. He was incredible from our first conversation until we finalized our purchase. He even stayed beyond their close time to answer our questions and make our experience a great one! We will be recommending him to family and friends in search of a new mattress.
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October 2024 by Rob Ecker
After being somewhat hesitant on visiting a local mattress store for what turned out to be a major purchase & investment, I’m pleased to acknowledge the Mattress Firm location in Wooster, Ohio. Victor, the Store Manager, was quite knowledgeable & took the time to explain products and answer questions. Victor demonstrated professionalism with making sure I was pleased with my purchase & was helpful in scheduling a prompt delivery. I would recommend consulting with Victor when you’re planning on purchasing a mattress.
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September 2024 by Stephanie Camp
We bought a New Mattress and Adjustable bed frame on 9/29/24 and worked with Victor the store manager he was extremely friendly and helpful we had awesome experience and would highly recommend this store to anyone!
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September 2024 by Patricia Beery
Very pleased with the service provided to us. Our salesman, Payton Lance, was knowledgeable and eager to assist. Thank you for making the experience painless!
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September 2024 by Sue Robinson
We were very happy with our service, every question we had was answered. Great job ?
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September 2024 by Cheryl Troyer
Extremely helpful Answered all our questions very friendly 100% satisfied Can’t wait to get our bed!!!
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September 2024 by Gabe Raffa
Did my research and found Mattress Firm in Wooster had the best guest service, best prices, best quality. Victor was outstanding with his attention to detail and his willingness to be patient answering all of my questions. He worked out the perfect mattress for the right price and set up delivery right to my home in just 3 days. I would highly recommend Victor and this store!
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September 2024 by zachary westfall
Sales consultant was very courteous and helpful wasn't pushy at all and me and my wife really liked that would definitely go there again
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September 2024 by Carol Newsome
Both Kevin and Victor were great to work with. Thank you for all you did!! I don't have my mattress yet, however. It will come Monday.
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August 2024 by Keith McComas
Spent 5 grand for a bed, around 5 years ago and it's terrible! It was one of mattress firms beds.if I could put a negative 3000% on it , I would / it is a p.o.s.! If I could put negative 30 stars I would. Been better to sleep on the floor!!!!!!
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August 2024 by Karen Adkins
Very friendly, not pushy, knowledgeable, recommend to a friend
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August 2024 by Bobby McKeownn
Excellent service, he was definitely an expert on the mattresses and didn't pressure us into buying anything especially when I went in there to look at one specific mattress, he gave us options and told us the benefits of everything never felt pressured
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August 2024 by Morgan Goudy
Went in with very little knowledge on what to expect with getting a new mattress and our sales man showed us a variety of different price points, brands and types, gave us plenty of options and went above and beyond. Would highly recommend, didn’t feel like he was trying to upsell us, nor was he too pushy.
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August 2024 by The BlitzedLion
If I could give this place 100 stars I would! Victor was very helpful when it came to helping us find what we needed for a very affordable price! Very quick and to the point! He saved us a lot of time and money! If you need a mattress go here first!!! Definitely ask for Victor! Thank you again we appreciate everything!!!
