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January 2024 by Kenneth Mcdonald
Am pleased with attention to detail and most often will answer anything right then or as soon as he has an answerAlways thoroughly explains options and ways of saving
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December 2023 by William Craig
I've been a Farmers Insurance client for some time now and Johnnie Russell has been my agent for most of those years. Johnnie has been, NO!, is very professional, very thorough and takes care of my insurance needs skillfully, yes, excellently. Thank you Johnnie!Thank you,William Craig
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December 2023 by Renukaradhya Gourapura
Farmers Insurance - Johnnie Russell in Wooster Ohio is a great person to work with. I had a working relationship with him for over 10 years for both my auto and home insurance. He spends time with us, understand the needs, and try to help within his limits, timely.
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December 2023 by Barbara Barnes
Most often one goes through life not knowing how truly great their insurance company is. I have had a need for 2 separate fire claims on two homes, one small and one major. Each time Farmers claim process was so smooth, thorough, and efficient. You won't be disappointed in their service.
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November 2023 by Patricia Powers
Good so far, I've had them for years...
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August 2023 by Cindy Meggyesy
Johnnie is the best in the insurance business. Always there to take care of your insurance needs. Very knowledgeable.Thanks Johnnie!
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July 2023 by Steven Bailey
Personalized and prompt Service.
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May 2023 by Barb Barnes
Farmers as a company has been wonderful to work with through multiple types of claims. Having Johnnie as my local representative is amazing. Highly recommend!
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May 2023 by Dave Gibson
John is a great agent! Very attentive to the needs of his customers.
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April 2023 by Marti Imhoff
Great customer service.
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April 2023 by Daniel Zawacki
Great agent. And a good person. Highly recommend.
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December 2021 by peggy english
Johnny is awesome!
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December 2020 by Darcie O'Dell
I called about switching my insurance on a Sunday. They worked SO FAST! They went above and beyond to get all of our vehicles insured, as well as our mobile home. We got twice the insurance for less money on our vehicles and they helped us through the best avenue for our home. I wish I could give more stars! We definitely recommend!!
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December 2020 by Bill Lake
I was looking into switching my auto and home insurance. John was able to walk me through what I needed and what I didn’t. I never felt pressured or as if I was being sold insurance. John was able to save me way my than 10%. I should have talked to him sooner.
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December 2020 by Jessica O'Neal
John explained everything very well and both my husband and I are saving money by switching to farmers for our auto insurance. Would highly recommend.
