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October 2023 by Clare Bear
Awful. I had 2 important prescriptions sent here. Birth control & my ADHD medication. 2 days after my prescriptions were sent I went to pick them up & was informed they were both not ready, my bc they had in stock but for some reason hadn't prepared & my ADHD medications they were apparently out of stock & didn't bother to inform me of that. So I'm going through a weekend without my bc or ADHD medication. The birth control I've checked on by phone & the woman was rude as if my asking was bothering her. Something they have in stock still isn't ready even after calling & I've transferred the other med to Meijer where at least they aren't rude & will be transferring my bc after this too.
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September 2023 by Sanndy Lamontagne
I went in to CVS and bought a dual support strap when I got home I found that the box was empty I've made three calls roughly 15 minutes each and I was hung up on twice and the manager made me sound like I'm an idiot because I didn't open the box in the store before I bought it
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August 2023 by Google user
I went in to CVS and bought a dual support strap when I got home I found that the box was empty I've made three calls roughly 15 minutes each and I was hung up on twice and the manager made me sound like I'm an idiot because I didn't open the box in the store before I bought it
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July 2023 by Jacob M.
This is a great local hometown pharmacy. The Minute Clinic has seen all of my kids from time to time. The service has always been caring and efficient when we needed immediate treatment. The pharmacy can at times take a while. It seems to be due to them being understaffed. I patiently await my turn at the window and am always treated like my and my families needs are their top priority. I give them the benefit of the doubt when I'm waiting in a long line. It's because they are doing their absolute best to meet the needs of the people in front of me in line. The only rudeness I've experienced there was from other customers. Even in the face of hostility, I witnessed these dedicated employees handle it with grace and compassion. They will continue to have my family's business.
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April 2023 by T R
Great customer service by Destiny!
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June 2022 by Tonya Yannayon
How sad is it that I call before closing to ask the pharmacist about interactions with one of my meds and I get put on hold for 25 minutes, well now it’s past closing time and I know no one is coming back on the line. Customer service just gets worse and worse
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May 2022 by Jeno Norris
They usuly have everything it's just so expensive, which you can find down at drug mart for way cheaper. They pharmacy is going downhill quickly!!!
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May 2022 by Dan Frybarger
Wooster Ohio branch is the worst pharmacy I have ever encountered.
Weeks to get a prescription filled, constantly screwing up my insurance and acting like it’s my fault when nothing has changed.
I got a text saying my prescription is ready went to get it and there is a sign saying CLOSED FOR LUNCH back at 2:00 WTF???
Randomly closing now. What a joke this place is.
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January 2022 by Craig Gerber
Friendly and efficient staff. I would recommend to others.
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January 2022 by Greg Morrison
This is got to be one of the worst CVS in the state of Ohio. I don't know if they got new management or what but there's not enough staff for the amount of people that go through there. the drive-thru window is never open. There employees are very rude. I wouldn't even give this place a one-star rating. dissatisfied they ran all the other small pharmacies out of business here in Wooster. now people in town are stuck with these idiots
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October 2021 by Jonathan F.
This CVS has everything you expect from a CVS. Nothing unique or special about it, other than its location, in my case.There's a pharmacy and you can pick up your prescriptions here. They seem quite overwhelmed and understaffed most of the time. Could be a an effect of the times. But I can't complain about the service too much - they're truly doing their best and hanging in there.If you're in for a prescription refill, you can grab some basic snack foods, candy, or grocery items. Drinks and freezer food too. I can't recommend them as a place for general grocery shopping though. They're overpriced for that and selection isn't huge. Of course, they have your usual hygiene and what I call "bathroom" products. Soap, shampoo, lotion, make-up, medicine, first aid. Photo printing. CVS is truly the do-all store these days.
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January 2021 by Dan Frankland
Spent 5 minutes at their 2nd drive thru lane before someone finally told me that it was a drop off only lane. There's no sign saying that. Had to go inside and wait again
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May 2019 by Ann Bing-Carter
This is the worst pharmacy and I'd it wasn't for my husband's insurance forcing us to use them we would NEVER go back!!!!!
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March 2019 by Randy Sferro
Need more staff, long lines, grumpy employees. And forget calling, you will be on hold for 10-15 minutes.
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July 2018 by Alan Rinfret
Great pharmacy. People who answer call ins could be friendlier...like RiteAid. Want to use CVS but not a preferred pharmacy from my insurance company.
