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February 2024 by some dude
300 for a spay. Go choke on cat food
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January 2024 by Leah Carter
The care here has been nothing less than top notch all the way!! Can it be costly?? YES. But!! We have gotten more results and faster than any other vet!! Plus, the staff here have been beyond patient with my pup and handling his extreme anxiety. They have not even said the words muzzle or sedate!! A big thank you to Cleveland Road Animal Hospital staff and vets!!
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January 2024 by Sandra Kufner
Excellent place. Efficient, courteous and knowledgeable. They treated my very well. He is back up and running around.
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January 2024 by Tammy Sipple
Not helpful at all. Receptionist was rude.wont be taking my puppy there for anything.
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December 2023 by Deniece C.
Brought my dog in for illness was told he needed emergency surgery. Was sent to med vet. Followed up with Cleveland road. Gave me results of cancer matter of fact like it was an everyday result. No compassion. He got sick 6 days after visit. I had put him on antibiotics due to Christmas closures. Called to have them prescribe more as I only had a couple days worth of them. He had already started to improve. I told them I couldn't get him into my car alone and couldn't get him there. It's a 45 minute drive. They said he had to be seen before prescribing more. He had just been seen!! They are all about the money. Such BS. Asked to speak with a manger. Was told they would call me back. CRICKETS. Looking for a vet that actually cares for you and your pet. This is not the place. They are all about the all mighty dollar!!
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December 2023 by REGGIE BISHOP
Thank goodness for the absolutely amazing doctor and staff this past Sunday, what do you do when a loved one takes a turn for the worse on a weekend? She was shutting down and starting to suffer. We called and told them our situation, and even though Cookie wasn’t a patient of theirs they told us to bring her to them asap. They showed all of us such incredible compassion and made her last few moments with us special. We will see her again someday, thank you all so very much. The Bishops
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December 2023 by Rachel Brown
Yesterday, I took my sweet dog in to be checked out. Despite endless vet visits and efforts for care, he needed to be seen yesterday. In the haze of the day, I neglected to remember the names of any of the members of the team who cared for us. But, from the beginning, the girl at the front desk was so kind and accommodating. She heard me, talked through my sweet dogs illness with me, chatted with us while we were waiting to be seen. She came through and checked on us even once we were in the room. I do remember Logan, she was the first to check out Bentley. She was kind and listened to everything I had to say and was so so gentle and sweet when checking out my pup. The vet knew exactly what tests to run to figure out what was going on. She was straightforward and honest with me. I was grateful that I didn’t have to advocate for him this time, that I could trust that the vet knew what to do without my suggestions. The next girl that came in to ask me how I wanted to proceeded, sat with me while I cried and talked through my decision with me, showing so much understanding and grace with her words. I appreciate that the staff here was both honest with me about the situation while showing such gentle kindness and care towards me and my dog. They cared enough for him to make sure I knew the weight of the situation he was in. They gave us so much time while we waited for our family to arrive and held us with so much grace. I was so grateful to be shown so much love and care from an entire group of women that we had never met before. If you take your pet to Cleveland Rd Animal Hospital, you will be met with honesty and a multitude of support. Thank you to the staff who was working yesterday for being so kind and gracious. Special thanks to the girl at the front desk and the girl who sat with me while I made my decision and brought my little love to me.
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November 2023 by Adam Myers
Positives: A place to take your dogs to be fed, watered, and a place for them to sleep.Negatives: We took their blankets for them to have, not allowed their own blankets. Was told they provide blankets for them, WHICH THEY NEVER DID IN 3 DAYS. Bathroom breaks were 5 minutes and less. No outdoor time for some exercise.Kept in their room the whole time. No attention was given except for their bathroom time. Overall not a a caring facility at all. Also never given their toys we left with them.
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November 2023 by Rhonda Miller
Recently had to take my pug (my baby,) to cleveland road animal hospital, she was very sick and I had no idea, I was devastated to find out she had kidney disease, she was hospitalized, I know everyone did everything they could for her but her little body was not responding and I had to put her down. Everyone was so kind and compassionate, and helped me figure out finances. We are blessed to have such good vet care.
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November 2023 by Sherri Oconnor
Got my dog in immediately today! My own vet couldn't do that. Excellent customer service and care! Will definitely return!
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November 2023 by Mary W
The staff here are so companionate. They really do care for you and your fur baby. They took very good care of our Spooky and explained everything to us
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September 2023 by tami bechtel
I took my little kitten star to see them.and they were very friendly and compassion and came out and talk to you regularly. On how star was doing. But sadly I had to put him down and they were so sympathy and nice. The vet even sent us a sympathy card .and that ment alot to us! Thank you!
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September 2023 by Tammy Norman
The vet tech was wonderful, however the vet needs to learn some people skills. Nemo hissed at her and he doesn't do that normally and he didn't do it to the vet tech! Animals can sense things about people! Prices are very high and they try to guilt you into unnecessary expenses!!! I already had an appointment for the following week with his normal vet but the vet still tried to get me to let them do lab work and he only went in there because he had a sore mouth! Ok for emergency but only then
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September 2023 by Andrea Steiner
Very caring and kind! They told me about the care credit card, which was.very easy to get approved for! It gave me $1,000 limit, so I thought I would be good with that. We took our cat in for an emergency due to his blocked eurethra.Their ideal care plan would have been over $3,000 to keep him for 48 hours for observation, pain meds & and fluids, and to unblock him again in the case he got another blockage.I bawled when I saw the price and told them I didn't know what to do. When you javelin a special pet that's helped your kids through hell and severe depression, it's invaluable! But I'm not working due to a disability so I have an extremely tight, fixed budget.They went back and talked and came up with a plan I could afford and took good care of him. Within an hour or so, they emptied his bladder completely, and he was ready to come back home! They gave us prescription food to keep the crystals.from forming again and pain meds to help him while he healed from the surgery
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September 2023 by Elisia Langley
Everyone is amazing from the receptionist to the doctors just a great experience they're helpful and informative they make my feline comfortable they put me at ease and answered all of my questions
