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February 2024 by Jonathon schramm
Got what I wanted. Unfortunately this location is closing but very much appreciated there help with the things I've looked for in the past few months.
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January 2024 by Ethan Allen
Very little merchandise and small variety in what they have.
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January 2024 by Dyl Russell
this store will be closing
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January 2024 by Lisa Rosner
Very helpful staff, especially Joanie. She went above and beyond and you could tell she is a person who enjoys her job and helping others.
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January 2024 by Ian Troyer
Very professional was really able to help me out on choosing the right computer for my business needs. thank you.
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January 2024 by Mark Hart
Got a new phone and the guy that helped us was very helpful. Younger kid with dark hair and glasses. Great personality and a great person to deal with
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January 2024 by Heather Ricketson
Placed an order on Dec. 14th for in-store pickup on Dec. 22nd. It was a Christmas gift for my daughters. I've placed multiple calls to Best Buy trying to figure out what's going on with my order and they all end in the same way, an associate hanging up on me. I will never buy anything from best buy again after the customer service I received. It's now January 7th and I still can't get an answer to what's going on with my order. As a corporation I expected a little better customer service.
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January 2024 by REAPER
Awesome experience with staff really friendly will help you with whatever you need
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January 2024 by Nate Forcell
It's a toy store built for adults and kids but I would recommend getting the credit card and the membership so you can save a ton of money
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December 2023 by Matthew Willis
Tried to call the store to ask some questions about a phone. Turns out you can't talk to someone at the store it's all sent to a third party that wants to ask a bunch of questions and you can't understand them and NEVER get to actually talk to someone in the store like you want! Terrible service!
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December 2023 by rick s
I had a great experience at Best Buy tonight thanks to Joanie. Joanie greeted me at the front door and asked what I needed and then provided me with fantastic service (I needed my phone checked to see why it wasn't holding a charge). She was thorough, professional and incredibly nice! She was able to solve my problem with 100% satisfaction and was delightful. Thank you to Joanie and Best Buy!
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December 2023 by Phil Schwartz
Excellent customer service. Plenty of helpful knowledgeable staff !
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December 2023 by Alisha Newlon
I have only been to this Best Buy twice to pick up online orders but both experiences were very present. The staff was very friendly and helpful! ?
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December 2023 by R D.
Impossible to call the store and speak to an American. I'm immediately transferred to India where their phone service simply doesn't have the ability to answer to my questions. I purchased a remote starter for my car at Best Buy and had it installed at the Wooster, Ohio location in 2020. The service technicians were great and informative. I need another remote starter installed now (2023), but trying to get ahold of anyone in this service department by phone is impossible now. Every time I call I'm transferred to some call center in India. I'll shop elsewhere from now on.
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November 2023 by Paige Divelbiss
placed a review on best buy’s actual website, currently speaking to cooperate about how rude we were treated while returning a 75in tv. we were laughed at and disrespected. don’t go to this store unless you want to be just completely disrespected. won’t be going back to this location.
