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December 2023 by tm goodlet
Disappointed - I previously had a couple of problems with one pair of squeaky monk straps and another pair of oxfords that were a bit tight. When AE was at the Eton location, the associates applied some kind of conditioner and the squeak went away instantly, and they stretched the other pair in-store - those were ready in a couple of days. At Pinecrest, when I asked about the conditioner for a new pair of monk straps, and about having a pair of loafers stretched, I was told that they would not condition my shoes, and they only offered to send the loafers back to the factory for stretching and I could get them back in "a few weeks." Giving one extra star for the associate being professional and very apologetic, but overall, I'm extremely disappointed in the fall-off in service.
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October 2023 by Brett Kinkopf
Great service and as usual great footwear.
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October 2023 by Barry Schneider
Great selection, excellent service.
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August 2023 by Taylor W
Had a problem with a pair of shoes I ordered, Brian stayed late to make sure I was given a more-than-reasonable solution. 10/10 recommend this store, Brian is extremely helpful and truly knows and cares about AE products
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July 2023 by Taylor Wysocki
Had a problem with a pair of shoes I ordered, Brian stayed late to make sure I was given a more-than-reasonable solution. 10/10 recommend this store, Brian is extremely helpful and truly knows and cares about AE products
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May 2023 by Lucy C.
Incredible customer service, the store reps helped my boyfriend choose the perfect shoes and belt for an upcoming wedding. Friendly and knowledgeable, couldn't recommend them and the store more. They'll be moving locations beginning of June but we look forward to seeing them at their new location for some loafers in the future!
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February 2023 by Michael Swope
Service , knowledge, and quality footwear are what you get at Allen Edmonds Store.I own a lot of Allen Edmonds shoes. They are well built goodyear welted shoes that are made in America. They have very nice traditional men's shoes and in sizes you probably didn't even realize existed. No matter the shape of your foot They will be able to fit you with a shoe that fits right and looks good. If you have been thinking it's time for a pair of adult men's shoes, then an Allen Edmonds store is really your only choice unless you're in NYC or LA. Stop wasting your money on junk shoes and invest in a quality shoe that can last a lifetime if they are cared for.
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December 2022 by sora hearts
Amazing experience! Staff is extremely knowledgeable and friendly. Would highly recommend.
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April 2022 by Jason Kitchens
Fantastic shoes and excellent service.I found the staff to be knowledgeable and friendly. They went out of their way to help me twice.
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October 2021 by Andrew Higgins
Out of business? Went out of my way to come here during hours they stated they were open, only to be greeted but a closed storefront with multiple missed delivery slips from the past few days. Not a great look.
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July 2021 by C. Peter Cimoroni
fabulous style and lasting quality
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April 2021 by Keaf Holliday
Good service
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September 2020 by Bryan Brown
Great experience with the store. I am out of the country but needed to have an item returned I purchased online, Brian was able to help me facilitate the return. My family member dropped the item off and had only positive things to say about the staff and the store. I cannot recommend this location enough.
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August 2020 by Gaspar Dixon
Brian is one of the best salesman I have ever dealt with in my sixty three years. I will always be happy to return to the Woodmere store if he is there!
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August 2020 by Ben Eberle
Extremely helpful and knowledgeable staff, 6/5 stars. Honestly probably the best retail experience I’ve ever had just with the product knowledge, quality of service, etc. Can’t recommend Brian enough.
