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“Ask for Frankie Alesci if you go to this location. He will work with you and get you the best deal that fits for you. 10/10 customer service. Will always go back to Willowick location”
“Great price on a brand new iPhone 11. These guys are awesome. They helped set up the phone and took the time to teach me how to use my first iPhone. You have a new customer for life”
“Pops is the man, told it to me like it is. After trying to get a SIM card activated it turns out I don’t even need one & just needed to unlock my phone & then do this e-sim thing. Don’t go to the Euclid stores btw, worst workers ever & they don’t help you. Stick with Pops!”
“I needed a wireless modem whatever you call those things I was moving and shipping wouldn’t give me the timeframe. I needed to get my Internet up so the person I spoke with on chat with T-Mobile said what if we can find one in a store near you I said that would be great, so they found one real close to me. I went in there get it set up. I had to download the app, T-Mobile Internet. However, I couldn’t remember my Apple password somehow it triggered some kind of lock on my phone like it was stolen so I had to come back and an hour. I came back Marcus was who waited on me. He was very very patient very very understanding put up with me showing pictures of my grandson all the time. They found a workaround and I was able to get my T-Mobile Internet set up. All I had to do was plug it in very very good. Customer service can’t think them enough.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“They are always helpful. My phone was full of viruses and instead of trying to sell me a new phone, they cleaned out the viruses and my phone is back to working like it's brand new.”