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April 2024 by Daniel Fleming
Great mashed potatoes and gravy
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April 2024 by Kristen McDowell
I won't ever order KFC again, which I know no one really cares because I'm not the person keeping them in business. But I firmly believe in being polite and kind to service people, I've worked in service so I know how awful people can be. But the way the employee at this location spoke to me when they gave me the incorrect order was awful. I was polite through the entire interaction, despite her nasty attitude from the start, which only escalated when I had to return to the store when she did not give me the entire online order. Ultimately, I returned what food I did receive, minus what my kids had started eating before I realized the issue. I was honestly in disbelief at how awful this employee treated me. And apparently, the whole company's customer service is a joke because I have not been able to speak with someone directly about getting a refund on my $50+ order. I refuse to support a company with such abhorrent customer service standards.
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April 2024 by Janay Poe
The meal that we ordered was old. The Chicken seem like it's been sitting out all day. Fries was stale and the biscuits was hard.
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April 2024 by Ryan Best
Horrible, horrible service!!! They could not process my order in person because they said they were "short staffed!". COME ON KFC!!!!! RAISE YOUR FRICKING PAY RATES AND HIRE SOME MORE WORKERS!!!!!!!!!!!
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April 2024 by Isaiah Turner
I'm not going to go indepth into our bad experience. But in a nutshell, our order was incorrect. The lady in drive-through (read through the reviews, she's infamous) was really disrespectful and did not handle the situation very well.
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February 2024 by Diane Green
Food was horrible trashed it, chicken wasn't cook to bone and mashed potatoes were just watery no flavor with an extra hard biscuits..my relative decided to treat me so I didn't do the actual purchase but what a waste of money ? ?
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February 2024 by Don Noe
Staff appeared to be doing the best they could short staffed. Was a bit dirty around the
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December 2023 by Rochelle Mitcham
Come on now. What does old chicken taste like. This was supposed to be a treat and I am upset and I don't complain about food because I only eat what I like and me trying to loose wait proves it. Everything else was good I was deceived.??
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November 2023 by Andrea Woodard
Really KFC little ghetto female at the window??? Lake County that's you do?? Please fix
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November 2023 by Go Run
DO NOT EAT HERE. Terrible service terrible food, went to the drive through was told I have to come inside to order, the worker was laying on a table when I walked in then got up to take my order. None of the workers wore a uniform, workers in the back did not wear gloves to prepare the food and when I got my food it was completely inedible, I ordered the hot wings, they were 3 times as big as regular hot wings and still raw inside. This place needs to be shut down
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November 2023 by Beverly Osborne
On 305 or so & lakeshore AveDrive up window was NO credit card!!! Had to go around, park & order inside. Stupid
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November 2023 by ELIZABETH Warren
Didn't order ahead so I waited a long time for my food. They got my order wrong. I ordered a bucket of chicken tenders, but I got a bucket of regular fried chicken.
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October 2023 by Karoline Smail
Drive thru pers rude as hell I've been coming here for yrs my order was wrong she has a very bad attitude ? nope no more
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October 2023 by chris cuzzy
Horrible service was told I couldn't place an order inside I either had to go through the drive thru or online order
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October 2023 by Cade Nemanic
The worst service I've ever had not only rid it take 45 min at drive thru but girl at window was mean