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July 2024 by Red Buttons
Great service!
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June 2024 by Catherine Cruz
Always helpful and friendly. It is nice these days to get great customer service.
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June 2024 by O S
Stopped in to have my check engine light diagnosed for free. Brandon greeted me at the counter and grabbed his scan tool and out to the parking lot we went. Within a few minutes, Brandon plugged into the data base and turns out, according to the scan it was just a faulty gas cap. $15 later I was on my way.
Thanks to Brandon for the help and great attitude and customer service. I’ll be back!
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May 2024 by J.E. Hopkins
Knowledgeable helpful courteous staff, good prices, did not try to up sell Mr gor stuff I really didn't need
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May 2024 by Misha Taylor
This is the best Autozone I have ever visited. All the staff was friendly, even when they were busy. Customer service immaculate. *chefs kiss* I was being told my an auto shop I needed to pay $800 for a battery replacement . I visited to buy a battery but first they insisted they looked into the issue further to ensure this would resolve my concern, they gave me good quality advice rather than try to take advantage of my lack of car knowledge and desperation to have my car fixed. In the end they assisted with changing my key fob batteries for $14 which resolved the issue. Shout out to Tim and the wonderful lady with the beautiful black hair and rocking nails that I cannot remember her name (so sorry!) Yall are awesome. I will always be back and I will recommend this store to any of my female friends or family because they are guaranteed to help you and not sell you something you don't even need just to make a buck.
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May 2024 by Marian Fabec
Definitely not the same. Different people working there and not so friendly
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May 2024 by Frank Schwarz
Good products, prices and help. Very helpful staff.
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April 2024 by Michelle Brady
Stopped in to get a battery check for a winterized car; confirming that it needed a battery. Then they not only shared with me good pricing comparison to what I saw online and installed it.
JD or jt, not positive, but he did a wonderful job helping me and I am very appreciative of the service and the good pricing.
AutoZone
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March 2024 by Brian Wilson
Great staff saved me a ton of money. JT AND DIANA rock thanks
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March 2024 by Raymond Daniels
Helpful nice staff
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February 2024 by Andrew Puz
I didn't go in the store I just shoped prices on the net
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February 2024 by Allen Cassell
Broke down one night and almost did not make it to the AutoZone on my rout. Yet with gods protection and me and my ladies prayers we arrived at autozone 15 minutes to closing time, and it was all about a alternator that we broke down for. We pulled in and they sold me the right part and also offers me a machanics cart full of tools. To fix my issue on the spot. After I installed the alternator i went over the 15 minutes till closing and yet they did not seem upset but instead incuragable and helpful.. I was able to complete the install and ran over only 5 minutes from the Punching out time . I was so impressed with the attitudes and so grateful for there help, my goodness I was and I am still thinking about that today. And will say that I love AutoZone for what they did for my lady and I we were so far from home in Hudson Ohio heading for Fairport harbor lake county. And they saved our night for sure . They even told me I should work for nascar as I was able to install that alternator in about 20 minutes in a grand marquis 2001. I am very happy with that site in Hudson Ohio. Thank you all so much
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February 2024 by Darla Myers
Eastlake auto zone is awesome. The staff over the top helpful! Diana at desk amazing and James who installed my Battery beyond helpful. If you want TRUE TOP NOTCH customer service this is the Auto Zone to go to!(I did get permission from James to post picture)
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January 2024 by Grown woman
Broke my wiper blade the young man who replaced it was nice and professional go out of my way to come here bc of the service I receive.
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January 2024 by R T
Best customer service i've ever received at an auto parts store.My vehicle has the battery terminals reversed, and it is factory stock. So none of the book suggestions will work. So the employee, Les, went back and forth into the store multiple times, finally took measurements and found a replacement that matches original spec.Fantastic customer service, and Les was fun to chat with.Then when he was done with that, he swapped out my driver's side headlamp, and it was 14 degrees fahrenheit today!
