“Today no stars, I went there to buy 2 pairs of boots, and 2 pairs of shoes, the womans boots where made poorly, the glue you could see, and coming apart , So I walked out, sketchers and khols got my money”
10AM - 5:30PM
5471 Mayfield Rd, Lyndhurst“My husband and I enjoyed our shopping experience with Linda. Her personality made me buy 2 pairs of shoes for his birthday and leave a google review. Thanks for the experience, the care, and the fun!”
10AM - 7PM
8791 Mentor Ave, Mentor“So glad I decided to shop here! The young woman associate helped me tremendously. She observed my feet upon walking and recommended 4 pairs of shoes. I was able to pick the one I liked the best. I will be recommending Second Sole to everybody. I wish I would've shopped here a long time ago.”
“John was excellent. Helped me find the right pair of work boots for over 30 minutes. He was patient and very helpful with every question. This is the kind if customer service we need more of these days. Thanks again, John!- Jay D.”
“Kantina was wonderful and very helpful. I nearly gave up looking for comfortable work shoes, but she had more than enough options for me to try! She was awesome and a hilarious start to my day.”
“A fine gentleman by the name of jay made sure that I was properly seen too and went the extra mile to insure I would look amazing for my next event and was willing to not o my answer my questions but help direct me to the precise look I was going for 10/10 would give 7 stars if I could”
10AM - 7PM
25225 Cedar Rd, Lyndhurst“The cap on my insulated water bottle was broken. When they could not replace it, they offer me full credit against the purchase of a similar to bottle.
I decided to try super glue first. Happily it worked.
Great customer service!”
“I had a great experience here looking for a pair of supportive shoes to meet my specific needs! They listened to my needs and took the time to help me find the right pair. Will be coming back for any future needs!”
9:30AM - 9:30PM
7335 Mentor Ave, Mentor“Decent store, decent prices, decent selection of clothing for the forgotten gender (Mens). However. if you’re looking for luggage, look elsewhere. This Marshall’s, (Mentor) doesn’t carry it (contrary to the photos). Marshalls in Mayfield has a great selection of luggage though.”
“If you haven’t shopped at Smooches you are missing out. It’s more than shopping it’s an experience. You will meet the most amazing team of women and have the best encounter with the owners.”
“Great store and even better employees. The workers always ask if you need help or a dressing room and are super personable. The after Christmas sale was 50% off already marked down prices. Their clothes are always a thicker high quality fabric. I found three nice tops for a total of $50. Great store with stylish clothes.”
10AM - 7PM
24683 Cedar Rd, Lyndhurst“Today was my first time visiting The Loft in Legacy Village-Beachwood. Super impressed by the customer service received on 10/21/23, I purchased several items & returned a necklace without any issues.Thanks Lilly!& suggesting signing up for StyleRewardsadding The Loft to my fave shops!”
11AM - 8PM
7850 Mentor Ave, Mentor“Ordered a pair of J Balvin Jordan 1s a couple of months ago as “slightly used” and for the price I bought them for from these guys, the shoes couldn’t have been in better shape. They looked like they were worn MAYBE one time for some pictures and then turned in. These guys will give you good deals and ship quickly. Will definitely buy again when I am in the market.”
“I love the experience I had with the management here. Daniel and Richard helped me with everything I need. Also helped me with purchasing myself two new long boards and my one year old his first Pen board. They also went above and beyond by helping my box these items as well as my shoes because of the volume of things purchased so I could get them to my vehicle!Hands down one of the best stores I’ve shopped at!!!Ima truck driver and any time I’m in town I will definitely stop by to shop but more importantly I feel I made two new acquaintances!Congratulations to Daniel and his new wife hopefully they contact me while they are on their honeymoon in MIAMI so I can show them a few spots and help them have a great experience in my city like he did for me!Keep ya head up soldiers”
“To make a long story short…I work for AAA, and i served a member by the name of Stephon Fields (manager at Johnston and Murphy, Beachwood).He was just as respectful and kind then, as he was when he invited me to and serviced me at Johnston and Murphy today.I received some of the best customer service that i ever have, and my wife and I walked out satisfied with my purchase.Appreciate you brother!”
11AM - 8PM
26300 Cedar Rd, Beachwood“My favorite uniform store, love the staff, they make you feel like family. Uniforms are worth the price. Great quality, many styles, and the uniforms always fit perfectly. Appearance is everything!! Nothing like having a nice nurse with an awesome attitude and a perfectly fitted uniform. They have just about everything a healthcare worker needs to do the job. When I put on my uniforms, I feel good, vibrant, and eager to get to work for the patients and to show off my uniform. I always get tons of compliments. A happy nurse, A happy patient!!”
“Staff member there (I wish I could remember her name) was so sweet and helpful for my exchange I needed done. She made sure all of my original discounts applied (even though their system was being very slow) and even gifted me an additional discount for the mishap. Great store!”
“My wife is XS Petite, most shopping trips are a bit disappointing, finding very few items we like after much looking. The ladies, especially Janet, took excellent care of us helping us find many great pieces, wearing two items out of the store.... "gotta look good when you're top down"! We'll most definitely be back.”
“Love Buckle clothes. The employees that were there when I went to return something were friendly and helpful. Decided to make this my "go to" Buckle store!”
11AM - 8PM
26300 Cedar Rd, Cleveland“I have loved JJill clothing forever. The people who work there are so friendly and helpful. One salesperson convinced me I had the wrong size jeans, and she was right. I have had fabulous vacation and work attire!”
11AM - 8PM
7850 Mentor Ave, Mentor“Jenna went out of her way to accommodate my request. Excellent customer service! Sam also attended in continuation of customer service. Both were wonderful. This location has great staff! Thx again!”
10AM - 9PM
6241 Wilson Mills Rd, Highland Heights“Bought a pair of step-in shoes. I was concerned that they would only have athletic type shoes, but I was actually able to find a pair that were dressier.I was surprised that, although there were several employees seen about the store, no one approached to offer assistance. This was not my usual experience when visiting shoe stores in the past.When I brought a pair to the counter for purchase, they suddenly became much more friendly.Note: There is no wheelchair ramp from the parking lot to the high sidewalk. The closest ramp is at the Kohls store, almost 50 yards down the walkway.”
“Wonderful store! Grace, a worker there was so incredibly helpful to me and my cousin she was so kind. Really suggest coming to this store the staff is wonderful especially grave.”
“I like to buy my Skechers here. Lots of cool designs. My wife and mother like buying shoes here to. Frendly & helpful customer service. Skechers casual & steel toe work shoes are both awesome.”
10AM - 7PM
9597 Mentor Ave #16, Mentor“Great selection of clothing, just a little sparce on 18 mo 2pc jammies for boys. The good news is that if available, they will order it in any size and ship it to your home, free. Staff is helpful amd pleasant.”
“Excellent customer service. Anna is VERY knowledgeable and friendly. She helped me with several different shoes. If you are looking for assistance in finding the right shoe for you, I would definitely recommend visiting this establishment for your next shoe consultation.”