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“Excellent customer service!!!!! The staff made me feel instantly comfortable, and important. I was blown away. I can't say enough about this place!!!!! MARTINS IS THE BEST!!!!”
10AM - 8PM
6383 Mayfield Rd, Mayfield Heights
Mens Clothing
“I loved shopping here for the first time, everything was really nice, employees are very kind, and the prices are very good for what there is. I definitely recommend shopping here!”
“Got some shoes for Christmas and couldn’t return them cause I was sick call them to exchange them for the same kind and was told I couldn’t exchange them for a bigger size so now I’m stuck with a pair of shoes that I can’t fit their exchange policy sucks if it’s a gift we could be able to exchange them.Update: I got into contact with the owner and he was very helpful and let me exchange the shoes for a bigger size. The transaction went smoothly and I was in and out. The store was nice and clean smell good the sales associate was very helpful to will be going back to buy more shoes from them”
“Made a trip to Brigade today (Sept 3rd 2023) and everytime I make a trip up to the Beachwood Mall. I make a special trip every few months from the Pittsburgh area.The guys who work at Brigade are always really helpful and give top notch customer service as well.The selection of clothes are always super fresh and cutting edge, and are priced nice.I've shopped here the past few years and will continue to come back.5 stars all day long!”
“The cap on my insulated water bottle was broken. When they could not replace it, they offer me full credit against the purchase of a similar to bottle.
I decided to try super glue first. Happily it worked.
Great customer service!”
“All the employees were very helpful despite being in a huge rush because of Black Friday, they offered help when I was confused looking for a specific item and when I couldn't find it. They were very sweet and kind and even price matched an item that was cheaper on their website, so I could buy it on the online value!”
“We bought a beautiful mink jacket and I had some repairs done on my other fur coats David provided excellent customer service and we found some new friends he went the extra mile for us thank you David.”
“A fine gentleman by the name of jay made sure that I was properly seen too and went the extra mile to insure I would look amazing for my next event and was willing to not o my answer my questions but help direct me to the precise look I was going for 10/10 would give 7 stars if I could”
“I have been shopping here for years, I have every pair of rock revival jeans they sale. They definitely will show you some love. Go check them out...much love ❤️ NM”
“I just want to let you know, that Dennis at your Mayfield,Ohio store is fantastic.
Took my son there in May looking for a prom suit.
Dennis put the best outfit (suit/shirt/tie/socks/shoes/belt) together for us. My son looked fantastic on prom day/night.
Yesterday, my husband needed a suit for an upcoming wedding, so we headed to K&G again.
Dennis greeted us once again and helped us tremendously with my husband suit.
Dennis is very knowledgeable and does an excellent job with helping people.
Thank you very much, Dennis.
Also, the 2 ladies that were checking people out last night. Fantastic also, very personable and very friendly!”
“Scott and the team are fantastic! From the day we came in they were so nice and helpful, my fiancé had a specific vision and everything was found very quickly and just as he wanted. They helped with sizing, ordering all suite and any details that were needed. We came in for the fitting and very minimal needed to be adjusted for the perfect fit!
Highly recommend this store for the quality of clothing but also the fenomenal service they give.
Thank you Scott and all the team :)”
“Great clothes and customer service! I purchased a bathing suit that unfortunately had an inseam that unraveled after a single wearing. Returning to the store Margo demonstrated what unparalleled customer service means. You’ve earned a long term customer!”
“Same ol Spencer store I have been going to for most of my life. I am never disappointed in the gifts I am able to find when I stop. There is an awesome selection of unique gift ideas. Got my son a couple of shirts that I know he will absolutely love.”
“I love the experience I had with the management here. Daniel and Richard helped me with everything I need. Also helped me with purchasing myself two new long boards and my one year old his first Pen board. They also went above and beyond by helping my box these items as well as my shoes because of the volume of things purchased so I could get them to my vehicle!Hands down one of the best stores I’ve shopped at!!!Ima truck driver and any time I’m in town I will definitely stop by to shop but more importantly I feel I made two new acquaintances!Congratulations to Daniel and his new wife hopefully they contact me while they are on their honeymoon in MIAMI so I can show them a few spots and help them have a great experience in my city like he did for me!Keep ya head up soldiers”
“Love Buckle clothes. The employees that were there when I went to return something were friendly and helpful. Decided to make this my "go to" Buckle store!”
9AM - 10PM
9581 Mentor Ave, Mentor
Mens Clothing
“They've redone their store and added Sephora. It seems much more organized now than before. Staff is generally friendly and if you can wait for their sales, you can usually get a good deal.
They've also redesigned their checkout process and have made it much more efficient. They've included self checkouts, too, if you prefer to not wait in line.”
“I'm not a huge Kohls shopper - the products are ok, but I must say that each and every time I've come into this Kohls every employee has been incredibly nice, without exception.”
10AM - 9PM
7317 Mentor Ave, Mentor
Mens Clothing
“Went today to return something for my aunt that was ordered back in February and not eligible for return. Perfect condition unworn or touched shoes but my aunt had been online ordering hundreds of dollars worth of stuff while in the hospital undergoing treatments for brain cancer and we didn’t realize or know until May. So most everything is going to waste and now she’s out so much money because she did this while not in her right mind due to meds/treatment. The employee and manager were so helpful and understanding, very friendly despite me having a bit of trouble getting her email and info pulled up and technically being past the time for the return. It is so greatly appreciated that the manager was able to make an exception and let us return these and especially the patience and understanding they had. Store was clean, organized, and well stocked as far as I could see also. 10/10 store thank you so much!! Wish i got their names so i could call and let the corporation know how nice their staff is!”
“I had the most amazing experience in Old Navy with Sales Clerk Britney. I always have a difficult experience finding clothing that fits me.
Britney found so many outfits that I could wear. She was very patient while I tried on every outfit. I will be a customer forever and I would love for her to be my personal shopper! She made this a fun experience! She is very knowledgeable with a great personality! Thank you…”
“I love this store! I will say, the employees makes the experience really good. I am there so much gor the deals and savings. when I leave they always say, "see you soon ". They are very helpful and kind.”
“I love love love Macy's don't ask where I'm going to wear my boots at I don't know I had to have them and the other pair of shoes. Yes I'm a shoeaholic.”
“I visited this foot locker yesterday to purchase shoes for my little girl's birthday. The lady who helped was very kind, professional, and had patience for my little two year old. She was exceptional in her customer service as well as the other individual who was not working with us. We traveled two hours to find this foot locker.”
“Stopped by this morning and received exceptional help from Tom and Al. For me - buying more formal wear is always a bit overwhelming, but they broke down each piece and helped me from start to finish. Even laughed along the way. Thank you!”
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“Amazing designs, support local artists and shops! Some of the best shirts in Cleveland, you will see their wide variety all over the place from people wearing them.”