8:30AM - 5PM
37645 Vine St, Willoughby“My drivers side wiper blade snapped off when I got home late from work. I called the O'Reilly store on Chardon Rd and was told they had the wipers for my car and would be open. When I arrived, Jerrell greeted me asking if I was the one who had called. He then changed out my wiper blades with efficiency and a friendly attitude. So impressed with my pleasant experience at that O'Reillys!”
“These guys were very helpful over the phone and in-person and got me a great battery for a great price and very kind along the way. I'll probably never go anywhere else now.”
“Though I stumped the workers for how much coolant my car needed for a complete flush, they figured it out and pointed me to the best bang for my buck brands (that weren't complete garbage either)! Little pricey but I understand the cost of overhead so it's not big deal. Thanks, guys!”
“Stopped by because I needed emergency windshield wipers- Ty was there the second I walked in the door with a smile ready to help. He got me exactly what I needed & even volunteered to put my wipers on, despite how freezing cold the weather is. Will definitely be back to this location, thanks to Ty.”
8:30AM - 7:30PM
6365 Mayfield Rd, Mayfield Heights“The store is not only stocked with every conceivable light bulb and battery, they can also replace your fob for about 1/3 less than auto dealerships. The staff is very well trained & they can handle the challenge of installing obscure battery locations. Conveniently located in Mayfield across from Golden Gate.”
7:30AM - 9PM
689 E 200th St, Euclid“By mistake I got a wrong wipper and openned. When I realized it was not the right type, I took it back and explained. They changed it with the new one and pay back the excess money, since last one was cheaper.”
7:30AM - 9PM
6725 Center St, Mentor“My check engine light came on while driving to work this morning. I pulled over and happened to be right by the O’Riley auto parts store. I stopped in and was immediately offered a warm welcome, followed by, "How can I help you today?" I asked the young woman behind the counter, Shermaine, if she could run a diagnostic test on my car. She happily obliged and was able to recommend new spark plugs as a solution. I immediately purchased new plugs and was able to install them myself. This completely resolved the issue, and my car is up and running perfectly. When I asked Shermaine what she thought about the issue, she offered to give me her boss's card, as he’s a mechanic and would be better suited to answer my questions. Shermaine really went above and beyond to provide exemplary customer service. The prices were affordable, and the customer service was stupendous. This store will definitely be my preferred auto parts store moving forward. Give this young woman a raise; she deserves it.”
7:30AM - 9PM
34581 Vine St, Eastlake“My daughter and I stopped in for headlights on her Jeep; it was kinda last minute, yet the guys were super helpful and patient. I highly recommend this location. Thanks again!”
“Great business, I highly recommend. Nathan provided stellar customer service. Nice to know that there are still businesses that are honest and take pride in their name.”