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October 2024 by Nicholas Brewer
Have helped me with 2 bikes. Great selection of bikes and a knowledgeable , friendly staff
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October 2024 by Ciprian Vlad
Knowledgeable staff, great service, good customer support
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October 2024 by Dan Coates
Salesperson was more interested in showing us trails to ride our bikes then actually selling us a bike. Then we were told we'd have to come back to do it all over again because it was wet outside.
Only come here if you know what you want and don't have to deal with the sales people.
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October 2024 by Melanie Brock
My boyfriend and I went here to learn more about and purchase Trek mountain bikes. The store associate Deb helped us look at different models of Treks. We appreciated that she was kind and patient. She truly seemed to enjoy her job which is always refreshing.
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October 2024 by Karen Florence
My granddaughter and I went to Eddy’s, had an amazing time while the gentleman repaired her bike. Staff in bike service were pleasant, very detailed and acknowledgeable.
My granddaughter and I were able to bike ride and create great memories thanks to Eddy’s Bike Shop.
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October 2024 by Concerned Citizen
Deb is an extremely knowledgeable, patient, and helpful staff member. Would have no hesitation recommending her to anyone interested in buying a bike.
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October 2024 by Jeff D
Get customer service, listened to what I was going through when riding and what to do to fix it. Offered a few choices and all and they covered everything with me
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September 2024 by Tyler Garcia
Went above and beyond to get my bike to me after a mix up with their truck shipment. I can't recommend this place enough, staff is nice and friendly to work with and knows what they're talking about. Also from what I understand they have SO many bikes across 6 different locations compared to some smaller locations meaning they'll have something for you regardless of type of bike or size you need.
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September 2024 by Kathy S
Great service, quick repairs and nice and knowledgeable staff!!
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September 2024 by Albert Young
I have always been greeted by friendly staff which are also knowledgeable about bikes and accessories.
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September 2024 by Henk van Twillert
Hi quality bikes, a lot of bikes available in the store and very helpful staff.
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September 2024 by Jake Burdecki
Shame I didn't have a great experience here, Eddy's came highly recommended and most of the work was done very well. 2 stars for not making my stripped bolt/broken caliper right.
Issues I had:
- Didn't call me with updates. I had to call them
- 3 visits to get my brakes done right
- stripped a bolt and denied they did it
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August 2024 by Brian Thomas
Extremely satisfied with the service center. Bike rides like new...very smooth and fun.
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August 2024 by Debbie Doyle
These guys are the best!!! Best bike shop in Cleveland!! Thank you for all you guys do!! Debbie Doyle
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August 2024 by David Jimenez Sanchez
The service was excellent, and all the staff are very professional with customers. The shop is spotless.