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“This is by FAR the BEST Dollar Tree around. It's spacious & well stocked. It is the nicest & cleanest Dollar Tree I have ever been in. I go 10 miles out of my way to go to this store instead of the one in Golden Gate in Mayfield. Keep up the good work!!!”
“Considering that the employees are not allowed to address people who come in and do not wear their masks or properly wear their masks it was a very nice store. It's a fortunate during the pandemic we still have ignorant people who are too dumb to believe that the virus can kill. The employees are great but it's a shame that their lives are being put at risk because they can't say anything to anyone wearing a mask incorrectly or not at all”
“The most organized Dollar Tree I have ever been to! So clean! My OCD is in heaven! They have all the things I was looking for, fun and new stuff! What a delight! I wish I lived closer...”
“I went to this Dollar Tree because the one in my neighborhood is not stocked regularly or organized, and it did not disappoint! The store was organized and fully stocked! I was able to find a variety of Valentine's Day items and candies. I will be going to this store more often since it is only 10 minutes away from me.”
“Close to me. Empty boxes all around. Not enough employees here. Especially since it's the holiday season. Cashier was awesome. Very polite and friendly. Did not see any other employees. Around 11am Saturday morning. Employee 5 STARS! Store 3 STARS.”
“I am very happy to see a Dollar Tree open in Willoughby. Unlike some other Dollar Tree locations in the area, this store is pretty well stocked. I can find anything from frozen burritos to batteries. Check out service is consistent and everything I would expect.”
“The staff here in Eastlake on Vine are the friendliest ppl. They will bend over backwards for you. Always fully stocked. If they don't have something, they will go check the shipments to see if it is in the back. Very welcoming. I would work there PT just to mingle with them!”
“I think this is one of the better family dollars in the region. I moved into the neighborhood from 3 hours south and Cleveland was entirely new to me but this was a store I frequented during my 8 months up there and never had any problems or issues here. It has everything you could possibly need at such a store and the prices are pretty consistent with other Family Dollars. The wider neighborhood isn’t great. If you’re passing through and not familiar with it then I recommend keep on going until you’re in a better neighborhood but if your from the area or familiar with east Cleveland than this is a fairly decent Family Solar.”
“What a wonderful location! Bob the cashier is such a kind, helpful, patient individual that really cares about the customers as well as the store there in Willoughby. I had never been to this location yet I will return due to Bobs amazing attitude.”
“More organized and cleaner than most...easy to find what you need...friendly/polite female clerk...9 miles from my house but worth the trip...passed by 5 other DT stores...I will return”
“This store is around the corner from the house. Friendly staff, usually quiet atmosphere-reflective of the neighborhood. This time they were out of paper towels, it seems to rotate since the coronavirus hit. Probably good idea to call ahead and see if the one of the main items you're after is there. Otherwise, good visit.”
“Awesome customer service !!! Extremely clean and welcoming !! I will drive out of the way to go here instead of nearest one !!?Great experience every time ?managment is kind friendly helpful !!! ? Thanks Angela and Cori and Pam for being so amazing !!✨??”
“I had a great experience at this location.After at looking several different locations to find exactly what I was looking forward to update a guest bathroom… I fell short.Once I arrived at this Dollar General, an amazing person by the name of Rose was extremely helpful and there to assist. Rose was extremely friendly, and quickly made the most of my time. Rose actually cared enough to really help me instead of just pointing me in a direction like other places. Highly recommended location. Great store. Great people can’t say enough good things.”
“The cashier super friendly and nice things are easy to find. The only complaint is no return on electronic items. So be very careful if you choose to buy anything electronic. You'll be stuck with it if it doesn't work.”
“Stopped by today was greater by the Alex.. Spoke to the staff and again was told by Alex to have good day..
This location has better service, most other locations and Alex goes above and beyond for customers..
Thanks guys!!”
“My go-to store for all my staples & snacks. The store is clean and organized, and the folks that work there are great people. I just wish they had a small produce section.”
“I frequent this store. Every time I visit, the staff are pleasant. The line moves quickly. Most of the time, I am able to get everything I stopped in for. You can't beat the prices. Lately, some of the freezers have been broke down, so there are limited frozen products. I find they are typically organized, but during holiday season, it can be less so. I do not ever buy produce there. It never looks as good as the local market to me, so I just stick to the market.”
“elevated prices on many items that are not posted and one finds out only at the cash register. So..not all items are $ 1.25, some 1.50 4.00, 5.00, etc. Buyer beware..”
“I always have a great experience in this store. Close to my area. Ray Jordan the manager keeps the store in order, always greets you with a smile. Everyone that works there is constantly moving and stocking the store, as well as Ray. ??”
“Came to this store after a terrible experience at a nearby store. Although I was unable to locate the item I was looking for, the manager knew exactly where it was and was able to honor the price listed online. Both employees in the building were polite and helpful. I drive the extra mile for this location from now on.”
“Awesome Store..Awesome attitudes.. just left store.. cashier with glasses is the most joyful woman.. I was having a rough morning.. She made my day.. Very helpful and extremely kind.”
“Dollar General Concord is truly one of the best Dollar General stores out there! They are lucky to be in a larger than normal footprint, with wider aisles and a more relaxed, better shopping experience. Great employees complete the mix.”
“Yes overall good items& prices,I shop at this store 4 to 5 times a week,I just want to say that I enjoy going to this store because of the employees that work so hard& service that they give to customers,especially Debbie that's always good with me I'll spend from $ 10.00 to 80.00 at this store& always get good service.I just want to say "Thank You" for what all that these mgrs& employees do to keep me coming back..”
“I don't particularly like going to any store with Dollar in its name. I just can't take it. This time, I had to go to one, and it was an emergency. I was pleasantly surprised to see that this particular store was well stocked and pretty clean. I found what I needed and proceeded to check out.
The line was long with one cashier. This time, it didn't matter due to the fact that I found what I needed”
“young man at the register worked very hard to get a very long line of people waiting to check out. Manager came up to the register looked at the long line and just walked away no offer to help.”
“I've stopped at this location a total of 3 times previously. After my first time visiting this store, I wasn't impressed. The store was cluttered, merchandise was disorganized and not straightened on the shelves, and the cashiers were friendly...dutifully. I honestly dreaded ever having to stop there again.Today, I was shocked! The store has had a major overhaul! I was transported into a store that was clean, organized, uncluttered, clear aisles, and well stocked.There was one cashier, and an employee stocking merchandise. When the line started to get long, the employee stopped stocking merchandise to help ring up customers. That is a big change from my experience at a different Family Dollar location. Customer service matters!Although the store isn't finished with having the floors left to do, I can say there is a sense of pride in what I saw today. There is value in being a community store. Your customers deserve this change! Kudos!”
“I was pleasantly surprised at how much work they put in to re-organize the mess that used to be there. Great job! I stopped in to get a bag and a card and found them quickly. I was checked out within moments of standing in line.”
“Michelle went above and beyond to find some plastic gift wrap bags for me! After pointing me in the direction of where they should be in the store, I went to look but they didn’t have any. As I was getting ready to give up and thought I’d have to try a different store, Michelle came found me with an unopened box that hadn’t made it to the floor yet. She could have just let it go because there were other things for her to do, but she chose to do the extra. AND she was so kind and friendly, not only to me but to all the customers I saw her engage with. THANK YOU MICHELLE!”
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“This story is very neat and organized and keeps the shelves stocked. All of the associates are very nice and make your experience at the store a better place. Thank you”