“Best boost mobile store in the market ..always offers deal and discounts in this location.. services and hospitality establishment make me feel shortcoming..the rep in the store is knowledgeable,humble and courteous in the terms of helping customers regarding their phones and networks issues ..”
“Zack did an amazing job with getting me set up with a phone I had had a terrible week with looking for a phone an Zack made sure I had got a phone a great service for a wonderful price he even stayed after he was off to make sure I had everything I needed I will make sure I tell all my friends an family about him his boost mobile store is located on Chargrin in Shaker Heights Ohio ..I truly appreciate him ..thanks Zack I love my New IPhone”
“They are always helpful. My phone was full of viruses and instead of trying to sell me a new phone, they cleaned out the viruses and my phone is back to working like it's brand new.”
“Their salesman was very helpful, but I'm trying to learn how their system works but I was quoted one price but bill said something else and I had to call and get it right other than that I'm happy with the service”
“Welp.i took my phone in because I cracked the screen..and couldn't get my stored phone # out no apps and they fixed the screen in one day not even and now I have my numbers again..and texts...pictures..if I did this first I wouldn't of gotten a new phone..darn..”
“I was in a crunch to get a phone repair before traveling and the folks here were wonderful. A super welcoming, friendly environment with extremely knowledgeable staff who made it an entirely painless experience. I was given options and the worked with me to figure out what would be best for me long term. I cannot recommend them enough.”
“Ask for Frankie Alesci if you go to this location. He will work with you and get you the best deal that fits for you. 10/10 customer service. Will always go back to Willowick location”
“Went today because I thought I needed a replacement charging report all it needed was to be cleaned service was fast! And price was more than fair will be going back anytime my phone needs repairs”
“the owner is an a+ guy= good attitude, helpful, and smart he educated me about phones and cords and cell providers he is a little hard to find: on cedar between richie chans chinese and fresh n meaty across from cvs cedar/lee parking lot is 1 block west”
“When we walked into the store we were immediately greeted by Jordan. He was very knowledgeable, attentive, and extremely efficient. He transferred everything from my old phone to the new one. The setup mirrors my old phone. They know what they're doing at this Verizon Store!”
“Definitely the place you need to be if you want to fix or buy a phone he is 100 percent professional and the price is always right.COME SEE THE PRO'S TRUST ME!!”
“Bricen was our sales rep and his Customer service was great! He made the process very quick and easy. Was willing to help with anything we needed and answered all questions descriptively and promptly.”
“Just wanted to say thank you to VZ Angelo for the seamless transition to Verizon and all of his help for getting me my new phone and awesome accessories! Some of the best deals ever! Come and see him and he will definitely take care of you!”
“I worked with Matthew in the Verizon Shaker Heights store. He was nothing but exceptional in helping us save money on our plan as well as choosing a new phone. Matthew displayed the professionalism that I have grown accustomed to at Verizon. I am a Verizon lifer!!”
“Shelly and a co-worker (who's name I forgot) were great. They had to straighten out complicated issues caused by ATT's 3rd party door to door salesmen. I was very upset when I came to the store because the phone support couldn't figure out the issue but Shelly and her team calmed me down and handled the issue..
UPDATE: ATT HAS HAS THE PHONES IN THEIR POSSESSION FOR ALMOST A MONTH AND STILL REFUSES TO REFUND MY MONEY. I HAD TO CALL THE POLICE BECAUSE THE GM IS A BIG BABY MAN WHO THINKS ITS FUNNY
#BOYCOTTATT”
“I formerly visited Jamal's establishment when it was situated between Superior and St. Clair on 105 so technically I am a loyal customer Jamals prices have always been fair, and his customer service has always been exceptional. I erroneously thought he hadn't unlocked my phone today because I still couldn’t get in it and requested a refund, but he assured me that he had unlocked it and that Apple had locked my iCloud which was out of his control so due to his extreme professionalism and understanding, I felt obligated to leave a review.”
“Went to this store to upgrade internet service.Under staffed and was forced to wait unacceptable time. When a young man came on shift he was knowledgeable and able to sign us to an new internet which is an improvement over what we had and fair price
When finally received help was very good outcome
I would recommend anyone thinking of patronizing this store plan on spending most of a day to complete the transaction.”
“The guy who waited on me was the best experience I've ever had with any cell phone place very very very respectful and was patient with I could of never been that patient”
“Plans, price, phone selection and customer service are great!! My initial setup wasn’t what I wanted and because of that I have to give it 4 stars. I found out the plan I asked for was not the one I received.”
“Great price on a brand new iPhone 11. These guys are awesome. They helped set up the phone and took the time to teach me how to use my first iPhone. You have a new customer for life”
“Had a problem getting a phone activated. Verizon's website was totally useless. Walked into this shop, and got good service. JA ? was very helpful, and got me up and running, in spite of Verizon's customer "service" rep on the phone.”
“Want to give a HUGE shot out to James and Chris!!! By far, THE BEST customer service we have experienced in quite some time. Not only were they assisting us, but they were also taking care of multiple customers who came in with no hesitation. They were both extremely friendly, courteous, knowledgeable, and fun to be with. Keep up the GREAT work!!! I will highly recommend T-Mobile at 22318 Lakeshore Blvd in Euclid, Ohio, for anyone who may need T-Mobile assistance. ~ The Zimmers”
“When having problems with your phone, buying a phone or anything else forget the ATT store closest to you. Go to this one, everyone there really knows what there doing and are incredibly nice and helpful.”
“This is a MetroPCS cellphone store that has been there for some years . Many times the service was not as good as expected . At this recent visit there seemed to be new owners/employees and service was better .”
10AM - 8PM
6639 Mayfield Rd, Mayfield Heights“Morghan was fantastic and assisted me for hours - patiently answering my many questions and helping me set up my new phone! She was knowledgeable and kind. Thank you, Morghan!”
“Boost mobile on 222nd is amazing!!! Honest and straight to the point . Customer service was giving me a hard time, but went in the store and he got me together!!!! Thanks again, you definitely have my business”
“Lissia M.at the T-Mobile in Twinsburgh is beyond Incredible and well versed in her job! Within moments of arriving she assisted me with my account and I’m beyond grateful for her! She had the patience to explain every aspect of my account! Thank you Lissia ? You rock in a beyond 5 stars ⭐️⭐️⭐️⭐️?? kinda way?”
“Mo he know every think I visit noble metro store they don't know any think when I came to Euclid store he saw my phone and he know what happened with my phone thank you”
“Riya was a huge help with setting up the extra accounts and fixing technical support. She made the experience very stress free. Thank you again. We are happy to be with Cricket”