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“I was pleasantly surprised at how much work they put in to re-organize the mess that used to be there. Great job! I stopped in to get a bag and a card and found them quickly. I was checked out within moments of standing in line.”
“This is a very interesting store with so many good finds. We would highly recommend taking a trip to this store. My wife and I really love the different kind of things to purchase and also put on our list to buy next time we visit. The customer service was top tier! So nice and friendly and welcoming. We'll be back soon.”
“Best Dollar Tree in the area!! Clean, organized and excellent selection. I drive in from Mayfield Heights and will only shop this particular store because of the pleasant atmosphere.”
“I went to this Dollar Tree because the one in my neighborhood is not stocked regularly or organized, and it did not disappoint! The store was organized and fully stocked! I was able to find a variety of Valentine's Day items and candies. I will be going to this store more often since it is only 10 minutes away from me.”
“Well well it was at one point in time it was just a buck and now since they raise their rates 25%, it's $1.25 no biggie now they have stuff for $5 well you kind of defeating the purpose it's so cold just a buck but you got all these prices”
“This story is very neat and organized and keeps the shelves stocked. All of the associates are very nice and make your experience at the store a better place. Thank you”
“I think this is one of the better family dollars in the region. I moved into the neighborhood from 3 hours south and Cleveland was entirely new to me but this was a store I frequented during my 8 months up there and never had any problems or issues here. It has everything you could possibly need at such a store and the prices are pretty consistent with other Family Dollars. The wider neighborhood isn’t great. If you’re passing through and not familiar with it then I recommend keep on going until you’re in a better neighborhood but if your from the area or familiar with east Cleveland than this is a fairly decent Family Solar.”
“What a wonderful team !!! So polite and kind .. I bring my autistic grandson in once a month to shop and practice life skills and the staff at this Dollar General are the best I have ever seen. The young man that checked us out was such a compassionate employee and a great asset to Dollar General !”
“More organized and cleaner than most...easy to find what you need...friendly/polite female clerk...9 miles from my house but worth the trip...passed by 5 other DT stores...I will return”
“I had a great experience at this location.After at looking several different locations to find exactly what I was looking forward to update a guest bathroom… I fell short.Once I arrived at this Dollar General, an amazing person by the name of Rose was extremely helpful and there to assist. Rose was extremely friendly, and quickly made the most of my time. Rose actually cared enough to really help me instead of just pointing me in a direction like other places. Highly recommended location. Great store. Great people can’t say enough good things.”
“What a wonderful location! Bob the cashier is such a kind, helpful, patient individual that really cares about the customers as well as the store there in Willoughby. I had never been to this location yet I will return due to Bobs amazing attitude.”
“I love this location!!! Every time I arrive I am Greeted!? The store is always stocked! It’s alway clean When I’m there. Workers are always clean and presentable. The workers are very helpful. Again I love this location. One Day I came and they were closed before closing time. I hold nothing over them for that!!! I know nothing of what could have happen in their life! So if you need to close earlier DO IT!”
“Awesome customer service !!! Extremely clean and welcoming !! I will drive out of the way to go here instead of nearest one !!?Great experience every time ?managment is kind friendly helpful !!! ? Thanks Angela and Cori and Pam for being so amazing !!✨??”
“My go-to store for all my staples & snacks. The store is clean and organized, and the folks that work there are great people. I just wish they had a small produce section.”
“The cashier super friendly and nice things are easy to find. The only complaint is no return on electronic items. So be very careful if you choose to buy anything electronic. You'll be stuck with it if it doesn't work.”
“This store is around the corner from the house. Friendly staff, usually quiet atmosphere-reflective of the neighborhood. This time they were out of paper towels, it seems to rotate since the coronavirus hit. Probably good idea to call ahead and see if the one of the main items you're after is there. Otherwise, good visit.”
“Awesome Store..Awesome attitudes.. just left store.. cashier with glasses is the most joyful woman.. I was having a rough morning.. She made my day.. Very helpful and extremely kind.”
“I normally find what I am looking for they are nice and presentable I will still buy from this store the only things they need to consider is clean up some of the isles and put them back where they belong in a time matter”
“Yes overall good items& prices,I shop at this store 4 to 5 times a week,I just want to say that I enjoy going to this store because of the employees that work so hard& service that they give to customers,especially Debbie that's always good with me I'll spend from $ 10.00 to 80.00 at this store& always get good service.I just want to say "Thank You" for what all that these mgrs& employees do to keep me coming back..”
“elevated prices on many items that are not posted and one finds out only at the cash register. So..not all items are $ 1.25, some 1.50 4.00, 5.00, etc. Buyer beware..”
“Everyone's always so nice when I come to this family dollar always greeted me anytime I've walked into the store rain sleet snow shine even with a line a people they always made sure any time I've frequented the store which to me is everything 1st impressions is everything & if the folks that work in this store appreciate their jobs & have a go to chain of commands (management) as far as their leadership it starts at the top & works its way down..... The woman who rang me out today say around 130 200 was vey pleasant & curtious dunno her name also a woman I believe was a manager-supervisiorShe came behind the counter 2 help out the gal ringing me out something with the machine no biggie just wanna give positive reinforcements when they're due instead of always being negative nancies...#HappyEaster#ThanksFamDoll$~Mz.Juno”
“This store has a 100% change no silver things in the aisle . you can get straight through. the aisle are clear outside is clean very well spoken employees fresh fruits and vegetables. I love it being my neighborhood store. the store manager is awesome good to have someone that finally cares in our neighborhood”
“I don't particularly like going to any store with Dollar in its name. I just can't take it. This time, I had to go to one, and it was an emergency. I was pleasantly surprised to see that this particular store was well stocked and pretty clean. I found what I needed and proceeded to check out.
The line was long with one cashier. This time, it didn't matter due to the fact that I found what I needed”
“Very convenient...prices are better than those Arab run stores...I'm not predudice but every Store I visit that Arabs run, there is too much over pricing. It makes me drive a mile more to get decent prices...I can afford it but most times its PRINCIPAL!!d”
“I like Dollar General because it's a one stop shop now that they've added a dollar section. I can buy my food,decorate my home,get things for the yard, the automobile, the dogs and everything all in one spot”
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“I frequent this store. Every time I visit, the staff are pleasant. The line moves quickly. Most of the time, I am able to get everything I stopped in for. You can't beat the prices. Lately, some of the freezers have been broke down, so there are limited frozen products. I find they are typically organized, but during holiday season, it can be less so. I do not ever buy produce there. It never looks as good as the local market to me, so I just stick to the market.”