9AM - 5PM
1220-A SOM Ctr Rd, Mayfield Heights“Jen was great at assisting me in refinancing my new car. Very responsive and helpful and explained terms very well. Everyone at the Mentor Branch was so nice and helpful.”
10AM - 4PM
1499 Dean Dr, South Euclid“I recently got approved for their auto loan . The process was preety long taking that they needed a lot more information than what I provided It was worth it. The teller pushed to get me approved. The only thing I was not okay with was communicating about the process once getting approved and once you open up an account. Overall it’s good”
“I wish I could’ve give these guys 10 stars. I walked in around 5:00pm on 4/1/22 and they young lady who helped me was an absolute delight! Not to mention the courteous staff who made sure to greet me as soon as I arrived. All though my time here was very brief (thank you!!) it left a lasting impression on me that there are still people out there who are still passionate about their line of work. Thank you to the mentor staff for setting my weekend off on a good foot after a long grueling week! Thank you guys again!”
“Great bank branch, never more than 2 minute wait . Everyone there is very friendly and actually talks like humans rather than corporate robots . The other guide that wrote the bad review calling the manager names sounds like a disgruntled employee, silly review.”
“I had a great experience at this branch on Monday, 12/18. I went in to cash a check; the teller Anna was very polite and helpful. While at her station, I saw an informational flyer about high rate CDs, which she gave me further information on and contacted a loan officer to assist me further. That’s when I met with Ray, who was efficient, knowledgeable, and very helpful. All in all, I cashed my check and was able to open a 7-month CD in under 15 minutes. Very grateful for this branch.”
“I think it's a very friendly bank the tellers are friendly and beautiful I never have waited over 5 minutes most time less all the ladies are very professional, keep up the good work . A very satisfied customer.”
9AM - 5PM
34465 Euclid Ave, Willoughby“My experience at Cardinal Credit Union was efficient and successful. A big thank you to Jennifer for helping me with my car purchase and credit score. I would highly recommend their services.”
9:30AM - 5PM
1940 Lee Rd, Cleveland Heights“Would never bank anywhere else. Great team, always pleasant and smiling. Marcell and Anthony are so knowledgeable and have helped me refinance my home. I trust them and that’s so important when it come to my finances.”
9AM - 4PM
7402 Center St, Mentor“Kristi Komara and Christine Hartog are some of the best people you could ever deal with. I had a horrible experience with another bank and Kristi and Christine treated me like I was family, worked out a fix and had me set up in no time. This isn't the first time Kristi has helped me get things right. they are the real deal and one of the few exceptional people left in business. These are the people that businesses need this bank is the best. You are a name not just a account.”
9AM - 4:30PM
15000 St Clair Ave., Cleveland“Great service. The person that helped me was very informative and pleasant. It was my first time visiting this branch and I'll be sure to visit more often for my banking needs!When facing the building, the ATM is on the left side so pull around back on the right side. There is no ATM inside”
9AM - 5PM
979 E 152nd St, Cleveland“PNC Bank is a very friendly and helpful Representative also The Security officers, is most important, as well. He knows your name and your family as well. I been a customer for over 7yrs.”
8:30AM - 4PM
754 Richmond Rd, Richmond Heights“I love banking with Century Federal Credit Union. The service is superb and they have convenient locations. I love using the app to manage my funds. I can also move funds to other family members easily if our accounts are linked. I’ve transferred money to foreign accounts and it was securely managed every step of the way. I’ve been a customer over 25 years enjoying wonderful benefits and great rates.”
9AM - 4PM
8715 Mentor Ave, Mentor“I’m in the process of buying a new car and I had to get a cashiers check? I didn’t even know what that was, and it was for a lot of money so I was a little nervous from the get go. On top of that, I lost my debit card, I had checks that needed to be deposited, money transferred from one account to another… I was prepared to be there for awhile. Payton helped me out and made the experience not only super smooth, but super fast too! I was in and out in less than 15 minutes, and I didn’t even have to wait for the new card to come in the mail.. Everyone was very friendly and the free candy iced the cake!!!”
9AM - 6PM
15808 Chagrin Blvd, Shaker Heights“Called into BCU and spoke with Benjamin and he was such a pleasure to work with. Very informative and took his time to work with me as if I was in the branch. He went through so many scenarios and took his time to educate me. I really appreciated my experience speaking with him. His customer service exceeded my expectations for this call.”
“I had an issue, a serious issue, and Angela, the assistant manager from the Beachwood location, stayed with me all the way through. She dug deep to resolve my problem and in the end it was resolved. Angela Thank You! You are Wonderful!!!!”
9AM - 4:30PM
1400 SOM Ctr Rd, Mayfield Heights“All our bank visits are always quick and efficient! Friendly atmosphere and staff willingness to always help and answer all questions! Special thanks to our banker Rebecca ?”
Open 24 hours
7940 Plaza Blvd Ste #2, Mentor9AM - 4:30PM
14006 Kinsman Rd, Cleveland9AM - 4PM
25201 Chagrin Blvd Suite 120, Beachwood“Great "Hometown" Bank, always have considered their client base and treat people well. Tom Caldwell has been a terrific leader with a loyal staff. Congratulations on the 120 year Anniversary.”
“Kim is pure definition of customer service. She deserves to get more money than anyone. She takes pride and what she does I've never experienced customer service like this before anywhere she is definitely an asset! Thank you for all your help”
“Since getting new management in 2022, this bank has been very good. I come multiple times a month, and almlst always have a good experience here with fast service and friendly staff.”
“Deposited a check and they placed a ten day hold on it before I could access the funds. I could of just to the check to 5/3 the bank it came from and just cashed it that day.”
9AM - 4:30PM
30200 Chagrin Blvd, Pepper Pike8:30AM - 4:30PM
34799 Curtis Blvd, Eastlake“I'm so happy that they open this Branch everyone in there is so wonderful and so helpful excellent customer service and that's hard to find in these times good job Chase”
“For all the reasons you should use a credit union; customer service, great products, and competitive rates.Why wouldn't you use them as you're financial institution?”