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“Karla has excellent customer service she treater with awesome care and professional attention thank you cricket for having Karla at the Broad St. location she needs to train other managers at other locations Thanks Juan Woods”
“Nay was extremely helpful! We were able to get a broken phone and all contacts replaced with a brand new one. She was super nice and helpful with getting us set up. Very informative”
“Thank you so much miss Daeja for helping me I came in today because my brand new phone wasn't working and miss daeja informed me on the software updates and the storage of my phone so thank you so much for the kind service and the information I'll be back to see ? her for any other problems ? if they occur in the near by future”
“Customer service was very good. The rep explained all my options before proceeding with anything. No rush into making any decisions. Clean store and the reps all helped each other with questions. Highly recommended this store to everyone I know !!”
“I Want to say thanks so much to the Rep Miss Daeja she was beyond extremely helpful to us she went above and beyond and was very patient with my sister and I while we were having a brief time blocker with a situation she also explained everything to us very detailed information that could help us in the near by future and the discount that was provided was beyond extraordinary mind blowing prices for being a loyal customer thanks so much miss daeja for all the help ten star visit and one of the best reps on the east coast”
“I went in needing help with my bill and Quinton was very eager to help every one of my needs. He was very nice and easy to work with. Made my stressful day feel a whole lot better. Would definitely go back to Quinton with any future needs.”
“Best place ever. Always BEST CUSTOMER SERVICE. Recommended to all. I bought a new phone from them 5 years ago and today I upgraded it to another newer phone, they helped me to transfer all my data to new phone, also taught me how to use it. VERY VERY HELPFULL.”
“Fast easy service and Donavon made it an easy process. One of the easiest phone experience ever had. Switched from boost with a moto g 5 to att and given iPhone 15 plus 70 on taxes and bill increased to 70 a month from 50. Would do again”
“The moment I walked through the door, I was greeted and given to a representative named Isaiah, who was very professional and polite and patient. He helped me become an authorized user on the account with my fiancé, and got my electronic Sim card for me. I’ve dealt with a lot of rude disrespectful employees in this new day and age, and I must say that this man is top-notch and he should be given a promotion.”
“My phone was broke for almost 2 month I visit all cell phone store no one help me
One of my friend told me about this location
They are kind and solve my issues in a second”
“Very great guy fixed my fiancé phone definitely worth the 500$ phones brand new didn’t think it could be fixed an gave me the best price for a s22 ultra will return if any of my other phones need fixed. Thank you for your time we really appreciate what you did fixing our phone.”
“I have not shopped in here I stepped in to the area look in their store everything is very neat and clean. But I went three doors down to marry insurance company which cannot be d by no company that's advertising on television.”
“Savannah is a rock star! Knowledgeable, quick, knows the business extremely well and has respect and the patients of Job. She is excellent helping you know what plans and ohones are best for yoir needs and budget.
I visited the store a 2nd time and witnessed 2 women curse at her and degrade her. I was appalled at their behavior. She was respectful, smiled, was helpful and kept trying to help people who honestly didn't deserve her help and kindness.
The world needs more people like her and your company is fortunate and blessed to have her.”
“I am not a Cricket costumer ,but I met Sam at the store today, and he fix my phone, he was very kind and respectful. I really appreciate and I have to back there and become a customer.”
“I forgot to ask the Gentleman's name, but 5PM on a Monday, he was able to help me with my issues in a professional and expeditious manner. Greatly appreciated!”
“My experience with Nabeel was more than I expected. He was very helpful and very kind. I will be bringing other devices and recommending others do ad well. Thank you.”
“I'm going to boost Mobile tomorrow it says I can get a iPhone 11 if I switch my number for $49 so we will see my name is Megan Nicole Wagner here I come boost”
“I stopped by Boost Mobile today! I saw on Facebook they were doing an event. Visit with Santa and they were handing out free toys! We took our 2 year old daughter! It truly was so so nice! She has talked about it all day! Is was so great! It truly was. I was worried pulling in they would try to pitch us. Which I would if totally understood if they did. But they let us enjoy the time with our daughter! And visit with Santa. Gave her a free toy! It was awesome. All the staff was amazingggg!! Truly amazing! My contract is almost up with Verizon and I do plan to check Boost out! Thank you for today Boost Mobile! ? ? Your Santa was amazing! My daughter even thought it was cooler that he was sitting in a snow globe! Thank you!! ?”
“(Translated by Google) Very friendly workers, and best service I love cricket thanks(Original)Muy amable tabajadores, y mejor servicio me encanta cricket gracias”
“Awesome customer service at the Reynoldsburg location. Mark & Emily are the best. They're really good at making sure you get everything you need, while entertaining you while you wait. I love this location. From now on, I'm only going to the Reynoldsburg location.”
“My phone died literally 10 minutes before I boarded my flight to Columbus. I was pretty panicked when I went to the ATT store. Mark Mhelped me upgrade my phone, and I was out within 40 min with a new, working phone. Thank you Mark for going above and beyond!”
“Andrew was great! He assisted me quickly and was clear about the terms of my new plan and phone and never made me feel pressured to purchase more than I was looking for. Highly recommend, thanks Andrew!”
“Very friendly and helpful!The gentleman working the counter even seen my distress heard my call and DEFINITELY went above and beyond to help my situation! Thanks for the slide on the $3 till next visit!”
“Sydney was simply the best! I was having the worst day and she she did everything she could to turn that around. If i was to ever get another cell phone , I would come back and see her again.”
“I forgot the manager name but she was very nice and amazing at what she did for me and the family it was fast awesome and even gave my daughter some candy just because can’t thank att on broad in reynoldsburg enough credit thank you do much.”
“The brother named Ty knows his business. Total respect. Very knowledgeable. The BEST PERSON YOU COULD EVER HAVE WORKING FOR YOU.SHOULD HAVE THIS BROTHER DOING YOUR COMMERCIALS.”
“Noah at AT&T was very helpful and even stayed over a hour to help me and my wife with getting new phones. Noah was very patient even after it took a while for our new phones to update all info from our old phones. So if you go to this location ask for Noah.”
“I always have good experience when I come here. The Staff is always helpful and knowledgeable about the products, and go above and beyond to help customers. A special shout-out to James and DeAndre for their excellent Customer Service. I was having a very bad day, and they made me smile as well as help me solve an immediate problem that I was having.”
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“I went in to store and Belay helped me andy daughter.He was very knowledgeable and prompt.We had a cracked screen on an iPhone and he fixed it in 15 min! Affordable price with Great service?”