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November 2023 by Roshawnda Briggs
Went to view this property and the leasing agent, Angela Jones was so helpful. Very knowledgeable about the property and also very friendly to work with. This community is very nice and clean.
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October 2023 by Mahmoud Aboulfarag
Overrated rent, living there is okay but when you move out they will rip you off.I’ve been charged $775 cleaning fees for literally nothing, when I sent an email asking, the response was just pictures of some dirt in the kitchen sink, some dust in the dryer filter, and the recliner mark in the carpet. It seems they renew the apartment for the new tenant on the expense of the previous one. In addition, I was double charged for water and sewage upon moving out.
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October 2023 by Mahmoud A.
Overrated rent, living there is okay but when you move out they will rip you off.I've been charged $775 cleaning fees for literally nothing, when I sent an email asking, the response was just pictures of some dirt in the kitchen sink, some dust in the dryer filter, and the recliner mark in the carpet. It seems they renew the apartment for the new tenant on the expense of the previous one. In addition, I was double charged for water and sewage upon moving out.
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October 2023 by Malik Glenn
The front office staff is truly amazing at the Norton lofts. They make things so simple for the residents when it comes to any problems or inconvenience that u may need taken care of at your home. Honestly they make my experience staying here 10x better everytime I step into their office. I appreciate them wayyyy more than they will even know. I honestly couldn’t ask for a better management team? Thanks for everything.
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September 2023 by Hannah k
The staff is so kind and helpful. A great place for myself and my dog :)
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September 2023 by Kayla Phanthavong
Latoya was an absolute pleasure to work with throughout the entire move-in process. She’s super helpful, supportive, informative and truly a joy. Any question or issue that arose — she tackled. One thing about Latoya? Oh, she’ll get the job done. The apartments can sell themselves but personnel like her puts the cherry on top.
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September 2023 by Natan França
We had an a great experience here at the loft. their employees helped us with everything that we needed when it came to paperwork and signing and getting us moved in, LaToya is the best one there. She’s amazing she’ll get things done for you guys, so I’ll definitely recommend the loft apartments and their apartments are super nice super well maintained and it’s a great location
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September 2023 by Larissa Fragoas
Literally amazing place? love everything about it. Latoya help us with all we needed to settle in. I’m finally feeling like home. ?
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August 2023 by TaDi
The apartments are great and comfortable. A special mention to Latoya haaris from the leasing office who always welcomes us with a smile. She was extremely helpful in quickly getting us the right apartment, also very helpful in resolving issues.
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August 2023 by Anneliese Page
Angie and Latoya are amazing and so helpful. I was able to move in to my new home and every question I had they answered with a smile on their face. Their patience and thoroughness are indescribable and greatly appreciated. Thank you!!
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August 2023 by Jordon Grinter
Angela Jones is a lovely leasing consultant. Very helpful and knowledgeable. She answered every question I had with precision and expertise! She’s awesome!
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August 2023 by canaan poindexter
Angela was very knowledgeable and nice. I appreciate her guiding me through this process. If anybody looking for an apartment she is the best person to do it.
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August 2023 by Ava Briggs
The leasing associate who assisted me, Angela Jones, showed me the unit and she was very nice, professional, polite and funny. This community and apartments are really nice.
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August 2023 by Louise Briggs
My experience with the hostess /tour guide was perfect she was very kind and very knowledgeable,Thank you Ms Angela,It’s a very beautiful place The Lofts on Broad Street
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July 2023 by dartanyon pratcher
I have been here few months and I was kind of disturbed to ask Maintance about my two repairs like air conditioner and my sink was loose and I tracked down Keith and gave tips and showed me why air didn’t worked. Also fixed my sink that was loose two repairs in 15 mins. I’m glad I’m here because repairs usually take a long time . But Keith respectfully and professional. Thank you again Keith my apartment feels good I’m the heat.
