Heartland Bank is a community bank serving Central Ohio and the Greater Cincinnati region. The staff provides outstanding, personal service and customer service excellence. The personnel are trained to be helpful, knowledgeable, professional, and friendly. They are always welcoming, inviting, and joyful, often greeting customers by name. The team offers helpful suggestions, takes time to explain, and provides informational support without judgement. The location is great, with the convenience of online and mobile banking and 24-hour ATMs. Customers would recommend this place to everyone, noting the entire staff is exceptional.
The Whitehall location is my favorite one to stop at for all of my banking needs. They are always so friendly and helpful when I have any questions. Terri, Jayden, and Kathy have all been wonderful to work with when I stop in to do the deposits for work.
October 2025
Heartland always has this personal service that it is appreciated. Any issue there is no runaround. Taking the time to explain and Jaydin was the latest to give suggestions to benefit my accounts. Personnel trained to be helpful and knowledgeable.
October 2025
The css reps at this branch Jayden, Kathy, Terri are always so professional and friendly. They make my banking experience fun!
