Banks in Whitehall, OH

“Although I live in new Albany, when I previously lived in Dublin, I would go to the branch Tuttle. It was great because Desiree W was there. Now that she’s in Whitehall I go there unless I just have to go to Morse Road because of time constraints. I would rather drive from New Albany to Whitehall because Desiree is wonderful. She goes out of her way to help. She resolved an issue for me that was not even the branches fault. In fact, it was not any Woodforest branch fault at all. I have been dealing with her for years and I see why all of her customers follow her where she goes. She goes above and beyond as much as she can, and as always professional. I’m assuming that her being a manager, she is on salary but either way she needs a raise because she does not treat you like just another customer. Also, prior to that when she was in Dublin, someone who worked there for years would not resolve an issue for me. They kept telling me to come back the next month because my debit card was fine when I kept telling them there was a problem with it. I got sick of both ladies and I just went to Desiree. Took literally two minutes to fix something I had been asking them to fix for minimum 3 months. For one because they wouldn’t even look into it and she figured out the problem immediately. If I could give her 10 stars, I would”

“I appreciate Fifth third bank especially this location. They are very professional and definitely care about their customers. They have a perfect team great manager and supervisor. I recommend this bank and branch to everyone. Were you would get top-notch professional service. This is absolutely the best experience that I have heard when it comes to banking Fifth third bank is by far the best BANK I have ever had and I have had a few different bank company services. Thank you Fifth third bank for my personal account and businesses and I appreciate this branch and everything Fifth third bank offers.”

“I went to the Clintonville branch today 1/19/18 to pay my Franklin County Taxes, I am not presently a banking client of Heartland. They were so nice and very informed about helping make my payment. My money is with Chase, so I was able to use a personal check. Kudos to the interior designers of that branch. I am from a design & arts background, so, I really appreciated the interior of that branch. Combining modern interior design with clever elements that reflect the "Heartla”

“I normally frequent the bank near my house in Pickerington, but I had to swing by here because the ATM malfunctioned outside. When I entered the facility, I immediately noticed something I'd never seen before. There were two sets of doors and I was instructed to remove any and all metallic objects and place them in the tray before being buzzed in via green light. Yes, they have metal detectors. The teller was extremely pleasant and even offered to help set me up for a business account while I was there. I politely declined because I didn't have the appropriate documents handy, but it was good to know that courtesy was one of their strong points. As I left, I couldn't help but laugh, seeing that they had to "buzz" me out. Thank goodness I don't have to worry about being in there with some nutcase trying to rob the place. He couldn't get in if he tried and God help him trying to get back out! More banks need to adopt this procedure.”

“My teenage granddaughter got her first paycheck, wanted to open a checking account & get a debit card. We were unsuccessful with the identification she had at other locations in the area until we went to this location. We met the financial banker as we were entering, he greeted us with a smile and was a gentleman and held the door open for us. My cousin explained why we were there and he welcomed us and said he could help, knowing the transaction would take longer then the bank would be open, because of all our unsuccessful attempts elsewhere. My cousin banks at that institution and sometimes goes to that location and he always greets her and is willing to assist her. Now that's a good example of community banking.”