UCFS - United Consumer Financial Services
Hours:
865 Bassett Rd, Westlake OH 44145 Hours
About UCFS - United Consumer Financial Services
UCFS - United Consumer Financial Services has received mixed reviews from its customers. Some clients commend the company for its helpful and kind customer service, noting that they provide clear answers and assistance when needed. One customer shared a positive experience with a personal loan, appreciating the option for same-as-cash payments within the first six months, despite higher interest rates. On the other hand, there are significant concerns regarding the company’s practices. Several reviews highlight poor customer service, including failure to return calls and unfulfilled promises. Customers have reported difficulties in obtaining their files, and issues arise when payments are late, leading to charge-offs and negative credit reporting. Some users have had to resort to federal agencies for help in resolving disputes with UCFS. Overall, while some customers express satisfaction with their experiences, others warn potential clients about the risks of engaging with UCFS due to alarming reports of deceptive practices and inadequate support. Prospective customers should carefully consider these mixed experiences before deciding to use UCFS services.
Most Recent Reviews
August 2025
Supposed to be charged monthly and charged twice in one month. As far as I’m concerned that’s not monthly lol.
I’ve only been using them for a month and they’re already living up to the BS.
June 2025
I noticed on my bank statement that money is being taken out of my account!! I've tried calling them, I've left messages, nothing. When leaving a message they ask for an account number which I do not have? Since I don't know what it's for!! I think I'm being ripped off.
May 2025
THESE PEOPLE ACTUALLY LIE. 3 EMPLOYESS TOLD ME ONE THING, THEN THE MANAGER SAID THEY NEVER SAID THAT, HOW WOULD SHE KNOW? ABSOLUTELY NO SUPPORT FROM THIS COMPANY. TERRIBLE CUSTOMER SERVICE. NEVER USE THEM FOR A LOAN! I HAVE TO PUT AT LEAST ONE STAR OR IT WONT REGISTER.
More Comments(130)
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