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April 2024 by Beth Jonap
Found the exact Birkenstocks I've been looking for here. Kyle was super helpful and very congenial. I would recommend Lucky for high end shoes and good service.
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March 2024 by Patti Krupp
The best ever, Ernie Mindel took care of my friend and I, he was awesome andpatient, and at 73 years old I’m in the most comfortable shoes I’ve ever worn in the past 20+ years, thank you Ernie❤️ John give him a raise??
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January 2024 by Aaron Kody
Awesome place to buy high quality shoesKyle helped me pick some great boots and inserts
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October 2023 by Kathy Dilik
First time I ever invested in an expensive pair of shoes!... Thanks to Paul I'll be walking and dancing pain free ... Thanks you for measuring and giving good advice ... You would make a good foot therapist?
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October 2022 by Ellen Steinberg
Professional. Clean store. Not really in Crocker Park; in The Promenade to the north of CP, on Detroit Road. Un fortunately did not have my size in stock, however did order a few styles for me and will call me when they come in. I appreciate the customer service of a small business.
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June 2022 by Carl Francis Monteleone
I'd like to take back the one star I gave. My wife snd myself were there just now and looking for 3 pairs of shoes for my wife. One person neing helped and finished up before us, long story short, he helped 2 people whi came in after us, continuing to tell us he'd be with us shortly. We walked out after waiting way too long. We went and spent over 400 at another store.
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January 2022 by Raymone Adams Sr.
So i will begin by saying 2 years ago my experience was much better. On this particular visit 3/18/21 @ 530pm, I walk into store where there was only one associate working with a customer, no problem. I say hello, and associate sees me and continues speaking with lady without missing a beat never acknowledging my presence, ok. I continue to browse the store awaiting some sort of attention to my presence and it wasn't until the customer being helped says, " you can help the gentlemen", at this time i refused help before it was given and left the store. As a black male, i felt some sort of way in this non interaction. Must do better Lucky. Store was clean.
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December 2021 by R Sr.
So i will begin by saying 2 years ago my experience was much better. On this particular visit 3/18/21 @ 530pm, I walk into store where there was only one associate working with a customer, no problem. I say hello, and associate sees me and continues speaking with lady without missing a beat never acknowledging my presence, ok. I continue to browse the store awaiting some sort of attention to my presence and it wasn't until the customer being helped says, " you can help the gentlemen", at this time i refused help before it was given and left the store. As a black male, i felt some sort of way in this non interaction. Must do better Lucky. Store was clean.
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November 2021 by Daniel Williams
Friendly staff and had the item in stock - Made in US 990v5.Store is a bit smaller than what I expected.Parking is always a bit of a zoo but that's expected given the location.
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September 2021 by Steve Bozsa
This place is awesome stopped in on a whim on to my way to buy just one thing at giant eagle ? lol. So just wanted to check it out not planning on buying anything... but saw some very high quality shoes that they actually had in my size usually I wind up leaving shoe ? ? stores without buying anything because I am hard too fit long story now becomes short didn't leave till I dropped 500 bucks and 3 fantastic pairs of really cool and great shoes
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August 2021 by Clyde Alexander
Easy review of products. Service personnel very personable with assistance of customers.
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July 2021 by Joan Ferman
THE most comfortable tennis shoes I've ever owned. I feel like I'm walking on springs.
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July 2021 by Laura Butler
Sales person was very knowledgeable and took his time to find the perfect shoe for my husband. Thank you!
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May 2021 by Carol Dunn
Ernie is the best sales person hes very patient thanks so much
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May 2021 by Laura Barnes
Friendly, knowledgeable staff.
