Cell Phone Stores in Westlake, OH

“Sean helped us upgrade our phones, purchase a new phone, and made sure that everything transferred smoothly. He was very attentive to our needs and answered all of our questions. He even walked us through what our bill would be and our savings. AND we were switching from Android to i-phone, he helped us through that process and assured us that we would be comfortable with the switch in no time!”

“Had a great experience at this store. I brought my iPhone in for repair. Came back just before they closed to pick it up, and had to stay until almost 11pm. But the manager (Lori) stayed with us. Never was rude or acted bothered by the situation. Nothing but helpful.
They replaced my iPhone with a new one and I left with a functional iPhone!
I’d say overall this store is helpful, informative , and they will work with you to get you what you need.”

“I recently had the pleasure of working with Trey at Verizon, and I couldn’t be more impressed with the level of service I received. From the moment I walked into the store, Trey was attentive, knowledgeable, and incredibly helpful.

Trey took the time to understand my needs and provided personalized recommendations that perfectly suited my situation. He was patient in explaining the various plans and options, ensuring I was well-informed before making any decisions. His expertise and professionalism made the entire process smooth and stress-free.

Thank you, Trey, for your outstanding service! You truly exemplify what excellent customer service should be. Verizon is lucky to have you on their team.”

“I work with the same gentleman regularly ,who was so amazing. Before me there was this old lady who brought in two broken phones and left with one working phone, I saw him work a 14 hour day in 10 hours, He is an spectacular salesman too by the way he tried selling this lady a galaxy watch so it could count her steps. Too bad she was a cripple, but that didn’t stop him he cured her paralysis In order to sell her this watch.There wasnt outlet’s available to charge my phone so I saw this man get on a bike hook it up to my phone and peddle for 20 minutes to charge it.he is a saint, the most amazing , miraculous man I’ve ever met.”