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November 2025 by Victoria Fonseca
I had the worst experience at this store today. I came in to shop for Lulubus for my daughters for Christmas, and the young lady working there was unbelievably rude. When I asked to see the items, she snapped that they were behind the counter, that they “start at $79,” and that they were non-refundable.
I never asked for the price, and I have never stolen a thing in my life. I had every intention of buying them and zero intention of returning anything. Her attitude made me feel completely judged and profiled for no reason.
Despite the way I was treated, I still purchased three for my girls—but I will never shop at this store again. No customer deserves to be spoken to or treated that way.
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November 2025 by Karen Ahern
As a valued customer and a grandmother of seven, I have never experienced a more rude and condescending employee named Caroline. I felt disrespected by her comments with her sarcastic tone. Her dismissive attitude made my shopping experience frustrating and unpleasant. DO NOT have Caroline assist you!!
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September 2025 by Chris Truesdell
Great place for educational toys. Friendly staff.
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August 2025 by KIM PLAS
Couldn’t find it! Crocker Park needs better access to directory info. Hope to find it another time. Maybe drive the streets 1st before walking
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June 2025 by Brendan Hanks
Too expensive
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May 2025 by Cilla Claypool
I ,
Love it
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December 2024 by Gp K
This is a great little shop with super friendly service. Melissa was very kind and took great care of us. We knocked off a huge chunk of our Christmas shopping here and it was painless! We’ll be back!
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September 2024 by Jaclyn Paine
I wish I could give 10 stars!!! One of the best customer service experiences I have ever had. They helped me pick out perfect gifts, wrapped and bagged the presents for me and it came out so perfect!!! To the 3 young ladies working at 2:00 on Wednesday 9/25, you all deserve a raise!!! Thank you for making it so easy for me!!!
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August 2024 by fatimah
found everything i wanted for my sons 1st birthday, store associate working was the nicest person ever, ill def be back next month for my daughters 6th birthday. would suggest shopping here :)
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July 2024 by Blake King
caroline. caroline. caroline. caroline.
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December 2023 by Stephanie Phillips
Went here on 9/12/23’ and Store employees are very rude and don’t greet you when you walk in, do not ask if you need help finding anything, anything that they can help suggest, etc. they don’t say a word to you because they are too busy standing there playing on their phones. Will simply not ever go back due to horrible customer service. I’m glad I didn’t not spend any money at this place.
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December 2023 by S P
Super rude employees
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November 2023 by Gwynne “Máó” Desdemona
amazing store, but a worker named caroline is a total jerk..
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August 2023 by Clarissa Sobolewski
What a great experience, a truly knowledgeable and friendly staff, took time to help me find the perfect birthday gift!
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June 2023 by Tiffany
Nice store if you want to see toys in person instead of ordering online, which is getting more difficult these days. However, you’re paying a markup for that luxury. The prices are in now way compatible to what you’d pay on Amazon or at a big retailer like Amazon for the exact same product. Otherwise, very nice staff and the store was clean and well kept.
