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October 2024 by Ajay Kumar
Gave 2 stars because of the tailors they have who are kind and good like jack. Delivery of the ordered suit was late and its very expensive. beware of the younger guy(?️?) with glasses who gives you cheap looks and says that and asks u questions about suits etiquette and all. He was shocked that a student bought around 600$ worth of stuff.
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September 2024 by Ben Georger
Went to the Jos. A. Bank location at Crocker Park in Westlake. Peter took care of me getting fitted for a wedding I am a groomsman in coming up in November. True professional, great to talk to & just overall a great guy. Had me in and out of the store with the suit that fit like a glove in under 30 minutes. Definitely recommend this store and working with Peter.
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September 2024 by Jon Weideling
Dante was a huge help. Very knowledgeable, friendly & gave us great service. Way better than sister store (MW)
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August 2024 by Brandon McCruel
Completely ignored for 20 minutes in store
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May 2024 by Shanon Kneidel
Getting two stars because the prices are decent, but if it weren’t for that it would be one star. A suit that needed tailored was not ready on the day it was promised. The manager quickly rushed me off the phone saying, “it’s been a day” and “I have ten people in here right now to deal with”. No apology, no credit back, nothing to make the situation right. If you are in a pinch or need a suit by a specific date give yourself plenty of time because promise dates don’t mean anything at this store.
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February 2024 by Sandi L.
I came in to get a tie for my husband. The staff was so helpful and kind, and the tie they helped me choose was just perfect. Thank you so much.
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February 2024 by Money xMeesk
I forget the man's name but he was friendly and had me in and out real quick.
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January 2024 by Damian Feliciano
Very helpful
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December 2023 by Josh Osterholt
I booked an appointment on Saturday after work to get measurements for 2 separate events. One event was being sourced through another vendor.. but I just needed measurements to send to the vendor (fair enough if you couldn't/didn't want to help me with this)... but then I just asked if I could proceed with getting measured/looking at some options for my own wedding... and your worker REFUSED to measure me.... the thing in which I booked an appointment to have done... So essentially, your worker wasted 2 hours of my day because he quite literally refused to do his job. Literally the bear minimum.
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October 2023 by Matthew Hout-Reilly
David is amazing
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October 2023 by nate 2246
Promote Jack. Fire the rest of them. Especially the girl working there. Jack was great. I gave three stars because of the rest of staff. They stood around and told jack to do mostly everything laughing at him at times to. Embarrassing.
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October 2023 by Agent J
Great staff the few occasions I've been there. They're very helpful.
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October 2023 by Dave Hahn
Always pleased to see and help the staff is great material is top notch and always a good deal
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October 2023 by Matt Lofgren
Second time being fitted for a suit, fast, professional group.
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October 2023 by Shelby Edelburg
TERRIBLE!!! Our wedding is TOMORROW and my fiancé is leaving without his full suit rental!!!! He’s now having to scramble going to Macy’s to try and find a pair of pants to purchase that will work. We will never do business with these clowns ever again. BEWARE!
