-
April 2024 by Lisa Moore
What a relief to visit this location and find Nora! She was friendly and efficient with all that she did for me! The whole process was completed sooner than she expected which was just amazing! I would definitely recommend Nora for help with your taxes!
-
March 2024 by Afif Sabbagh
Terrible customer service they don’t even pick up the phone or call you back
-
February 2024 by Makayla Bartolozzi
Shout out to Mr. Richard! Does a great job every year and is very patient with all my W2s. Thank you as always
-
August 2023 by Suzanne Toppel
I had a good experience
-
April 2023 by Leen Ajlouni
Couldn't recommend enough! Jeff was knowledgable, diligent, and really pleasant to work with.
-
March 2023 by William O.
Very efficient and professional.
-
February 2023 by Timothy Bond
I walked in without an appointment....had some questions as to what would be the best way to handle me and my fiances taxesI was given great advice and had my taxes done as I do each year with HNR blockMoney well spent. See y'all again next year!!!!
-
August 2022 by Matthew Myers
Tim's the best
-
May 2022 by Johnny Rose
Went to H&R Block to get a W-7 form filled out for my wife and sons ITIN application — because they had a Certified Acceptance Agent. The service cost $90+.Weeks after filing, we got two letters in the mail stating that we did not fill the form out acceptably and that we need to send original documentation in or visit the Taxpayers Assistance Center.Needless to say, it is incredibly frustrating to pay for incompetence financially and with time.I would strongly urge anyone who is looking for help with ITINs or CAA to not go to this H&R Block.
-
April 2022 by Larry Kniep
I have been using h&r for many years now(Tim Clarke)he always explains everything to me which is somewhat of a challenge because I'm hard of hearing-and now with this virus stuff its even harder. He always asks me about my wife. I see him for a half hour a year & he still remembers my wife's name!!
-
April 2022 by Bob Doyle
Tim does a awesome job but the price is out of hand
-
March 2022 by abdo achkar
Jeff is wonderful person and friendly and helpful so much
-
March 2022 by Chuck Thomas
Ease in getting taxes done, and backup in case of an audit.
-
February 2022 by David S.
Do not use H&R Block IMHO! Tax returns for 2019 were prepared by H&R Block. They input the incorrect SSN and this incorrect input impacted 2019 AND 2020 and refunds were delayed for both 2019 and 2020 AND PROBABLY 2021. Tax year 2019 was finally received after an 18 month delay. Tax year 2020 is still delayed for almost 12 months caused by the 2019 error. This process has been ongoing for almost 2 1/2 years...and no end in sight! The H&R office manager acknowledged the error and prepared a representation letter on the corrective steps that he would undertake to correct the errors. Copies of the letter were given to the parties and the office was asked to put a copy in the respective files. Facts: 1. H&R Block prepared the return! 2. The taxpayer, a minor, merely signed the returns that H&R Block prepared and processed! 3. Their representative (Mr. B) acknowledged the errors! 4. They provided a letter how they would correct the errors. 5. A company "Senior Paralegal", MS A, in a letter dated December 2, 2021 challenged the authenticity of the letter referenced above and their accountability stating "We have no evidence that delays you appear to allege...are attributable to H&R Block". They have admitted an error but they have no evidence????. 6. Further information continues to allege shamefully that a minor is ultimately accountable for the input error. H & R alleges that they were provided inaccurate data verbally or ?. Go Figure. They had multiple W-2's to review, not 1, not 2, but multiple W-2's with all of pertinent information needed to accurately prepare a proper return (s) such as Name, payee, address, SSN, withholdings...to verify the SSN. That is standard practice for the overwhelming cadre of tax preparers. Apparently, it is not for this operation and, accordingly, that magically wipes away any H&R accountability!!!! 6. Past representatives did not give any evidence, IMO, that they thoroughly had a strong desire to investigate the matter such as talking to the preparer of the returns in 2019, the supervisor, reviewing the files, etc. to expedite a quick and just resolution! They hid behind privacy mumbo jumbo...totally unnecessary if they would just investigate the matter internally. You make a mistake...own up to it. You make a faulty 737 airplane, you do not need forms and consents to find out you made a faulty plane...except to blur the facts. The facts are clear! 7. Delay, deny, attempt to bully and intimidate is the apparent customer service model H&R employs, IMO. This disadvantaged the taxpayer financially and, yet, they claim no responsibility. The taxpayer had to borrow money for school needs since the refund money was not available and, yet, it isn't H&R's fault. It made completing FAFSA more challenging since the returns was not corrected and, yet, it isn't H&R's fault. It has the potential to complicate her Social Security earnings calculations as well. It all began with the incorrect preparation and, yet, they claim... not me, not me...the man behind the tree and, therefore, it isn't H&R's fault! IMO, this is unprofessional and indicative of a poor work product. They blame a teen, legally a minor. Find and support your local C.P.A...OR...TurboTax is a bargain...TaxAct , Credit Karma, Jackson Hewitt...!!! p.s. Information that has been recently obtained by a U. S. Senate staff alleges that H&R block may not have mailed in all of the returns that they stated they would process. It just goes on and on!!
-
January 2022 by Ben Schwan
Apparently others have had better experiences, but mine was terrible. My attempts to ask questions and set up meetings were met with radio silence. And my state refund was amended (downward) due to failure to complete a relevant form and delayed due to an error in the entry of our address. It was an extremely frustrating experience.
