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February 2024 by A H
Working with Hazelwood Floors was a wonderful experience. Top notch job and were quick to respond to questions. Pros were very patient and helpful when it took me a while to decide on a stain color.
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February 2024 by Kelly Shankland
My refinished floor came out beautiful! Very happy with the results, would recommend Hazelwood Floors.
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January 2024 by Diya Fay
The people of this company are wonderful! Everybody is knowledgeable, friendly and kind. I hired them to do my hardwood floors in December 2023. I could not be more thrilled with the results! They are a trustworthy group of people. The job was done on time, and as promised. They kept me aware of progress as they were working. The 2 guys that did the job were so kind and professional and smart. I want to say Josh and Zack were their names. ( So sorry if I am incorrect on the names!) The price quoted was comparable to other quotes I had received from other prospective companies, but it was the knowledgeable and sincerely kind employees that helped me choose this company. Highly recommend this company! Well done! Finished product photo attached.
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December 2023 by M D Z
Friendly service, good quality
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November 2023 by Sara Ruble
We had a a truly wonderful experience with the two young men from Hazelwood who refinished our kitchen and sunroom floors. Derek and Zack were exceptional in all the ways we needed and exceeded our expectations from beginning to end with the refinishing of our kitchen and sunroom floors! They were prompt, courteous, informative, knowledgeable (very!), and engaged with us every step of the way. They explained the preparations needed and the process day to day, sometimes hour to hour. We truly enjoyed having them here and trusted them from beginning to end of this project. The outcome was exceptional in every way! We love our new floors!
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September 2023 by Lyndsay Glenn
Hazelwood Floors was a dream to work with from the start. Erin & Christine answered all of my questions with all the information I needed to make the right purchase decision for our wood floors. They were flexible with our scheduling to allow us time to finish remodeling before completing the floors. On-site, Josh & Derek were awesome. They were personable, professional, and knowledgable. They helped us make decisions on the job for any issue that came up and answered any questions we had. We are looking forward to working with them on the next phases of our floor refinishing projects.
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September 2023 by Susan Ruple
Hazelwood Floors did an excellent job of replacing warped boards from a dishwasher leak and refinishing my entire floor afterward to match. We were impressed with this company at every step of the process! Everyone we had contact with was polite, professional and and provided top quality work. We were especially pleased at how little dust was created and how carefully they secured our furniture and belongings! We highly recommend them to anyone!
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August 2023 by Jacob Mason
I hired Hazelwood floors to refinish some existing hardwood, complete a few repairs and install new hardwood. From day 1 the experience was fantastic. Craig did and excellent job with the estimate and offered several professional opinions that ultimately helped us decide which option to go with. Erin in the office was extremely responsive and helpful answering all of my questions. Lastly the crew (Josh, Kyle, Gavyn, Nic, and Zion) were all very friendly and professional. I could not have asked for a better experience (best prices in town to, trust me)! I would recommend them to anyone.
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August 2023 by Cheryl Cipkar
Hazelwood did an amazing job on our floors throughout the entire house! We experienced excellent customer service from everyone we interacted with. They were quick to respond, answered all of our questions and offered their professional advice as needed. We were blown away with the beautiful end result and would 100% recommend Hazelwood Floors!
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July 2023 by Brandon Robinson
Wouldn't recommend for high end jobs. We hired Hazelwood to refinish half of our first floor and install new oak on the other half of the first floor (~ 2500sqft total flooring and around $27k job). Ownership seems great but the install/tear out crew we had left much to be desired on quality. Also, their website claims "we like to call ourselves 99% dustless" which is not accurate at all. The crew manager admitted that the dust-less part is really the crew coming in to clean afterwards which is minimal. There's nothing dust free about the service.Pros:- Craig the owner was very friendly and responsive.- They started the job on time and when they said they would.- Erin, the office manager, was also great and communicated very well.- Competitive pricing- Crew was friendlyCons:- The crew either seemed rushed or indifferent to delivering quality work. Removed doors were reinstalled poorly, footprints left in the stain, heat registers not seating properly, and flooring glue streaked across door frames.- Sanding/grinding machines took large chunks and scuffing to much of our first floor baseboard. This is due to careless operation of machinery.- Crew manager felt untrustworthy. Stated some staining mistakes like footprints and swirl marks were not repairable. After speaking with Craig (owner), the crew came back and repaired the "un-repairable" mistakes.- Unhappy with how the refinished wood side of the first floor turned out. Crew manager said it was because of sun fading, I believe they rushed and didn't sand enough. We'll never know the truth I'm afraid.- Still finding unfilled nail holes through the house.In short, Craig and Erin are great but their crew did not deliver on the quality we were hoping. We couldn't wait for them to leave honestly. I'm just now writing this review because I'm getting around to repairing/painting all of the trim destroyed.
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June 2023 by Mari Welch
I am very pleased that I chose Hazelwood floors to refinish my oak floors. From the response on my first email to moving my furniture back into my rooms everything moved forward with no problems. Craig, the owner came out to give me my estimate and explained everything in detail. My team included Chris, Kevin, Zion, and Lawrence. They were very patient with me while I chose my color. Zion and Lawrence were involved the most, I was always given a call when they were on their way, what they were going to do that day. Everyone was very professional and courteous. I would highly recommend them. Last, but not least I love my new refinished floors.
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June 2023 by Teresa Hardy
Craig and his team are amazing. Highly recommend. Our floors look spectacular. Came out much better than I ever expected. Craig is a responsive business owner who takes the extra step to make sure clients are happy. So impressed
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May 2023 by Richard Rekowski
Wow and wow!We had Hazelwood floors redo our wood floor in our living room, patch an area where we removed a wall, as well as our wood steps. They are incredible. The level of skill and quality work is astounding. Much thanks especially to Mike and Zach and the many other workers that did an overwhelming job! They each greeted my wife and I and introduced themselves and you could tell they care!Here are a few pics of before and after
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May 2023 by Kevin McAllen
I hired Hazelwood Floors to refinish the 70-year-old red oak flooring on the first floor of my house. I am delighted to report that they are an excellent company to work with - from developing the estimate, to selection of the refinishing package and stain, to the final execution of the project. Everything was done professionally, efficiently, and most importantly, they did what they committed to doing.Estimate - For the estimate, Craig, the company owner, came to the house to scope the job and write the estimate. Let that sink in. The OWNER came out to do the estimate. He was professional, personable, knowledgeable, and overall a pleasure to work with. He clearly presented all the variables, potential challenges, and selection choices I needed to think about.Package selection - Erin, the Office Manager, ran the process of scheduling, package and stain selection, paperwork, and ultimately signing the contract. She was responsive, knowledgeable, professional, and she patiently answered the numerous questions I had leading up to the week in which the crew were on site refinishing my floors.Refinishing - My crew included Josh, Nick, and Zion, and the project took four days. All three guys were a pleasure to work with. They were on time. They worked efficiently as a coordinated, unified team. They did top quality work. They explained everything as they moved through the various steps, and they answered any questions I had along the way. Their attention to detail was outstanding, and the refinished floors look as good as new.I’m entirely impressed and satisfied with the interaction I had, and the work I received, from Hazelwood Floors.
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March 2023 by Krissie Wells
Gavyn and Donovan did a great job refinishing and repairing my wood floors. Hazelwood was by the far best value of all the quotes I got as well
