Extremely rude and unprofessional. Made me wait extremely long to simply make a deposit due to their tellers incompetence. There was 6 employees standing around while I waited. There was no one else in the bank. This is just the latest in a pattern of disappointing behavior and business practices from 5/3.
November 2020
Worst customer service. Called and put on hold forever. Called again and same thing. THEY DON'T CARE! Make sure you are aware of that before doing business with this bank.
September 2019
Excellent customer service from all employees at the Westlake branch. Best bank I have been affiliated with!!
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC.