“Service advisor was friendly and helpful. Transportation home was offered and accepted. They kept me updated, and when service (recall issue) was completed, my car was returned to me at home. Excellent service!”
7:30AM - 6PM
23775 Center Ridge Rd Suite A, Westlake“I had an excellence service experience at AutoNation, Westlake, Ohio. The online service scheduling was easy to use. The service staff handled my service quickly including easy check out. Plus they washed my car. I have had my Ford cars serviced at Auto. Nation for the last 30 years and their service continues to improve while it has always excellent.”
“Stephan, the owner, is very knowledgeable and responsive in communications. He was great to work with & my car looks as good as new!
Now, I understand why people say K-Auto is the only place they trust to work on their car! It’s the only place I’ll go for future needs! Thank you, Stephan! 10⭐️”
7:30AM - 6PM
23775 Center Ridge Rd Suite C, Westlake“They do a good job but it takes forever just to get an appointment for an estimate. Then it takes forever to get an appointment to begin the repairs. And communication isn't great. Basically no word and then one day after a couple weeks they'll call and say it's done. But they do a good job and if some repair isn't quite right, they'll fix it very quickly.”
“this place is fantastic, Gary is GREAT! He took care of my car in a timely manner and answered all my questions, kept me in the loop. I won’t be going anywhere else when i have car problems. They will help you out and do everything correctly! I am so satisfied(:Services: Painting”
“We met with the Sales Representative Paul Prenatt Saturday, September 21st, to learn about and test drive the 2020 Aviator. Paul's customer service skills were top notch, with returning emails/calls very promptly and providing us with details on the purchase of a 2020 Aviator. This purchase was made possible because of Paul's knowledge and training of the Aviator, his high level of professionalism and service he provided from our initial meeting with him and to the very end of the sale. I must say in the past 25 years of buying/leasing cars this was the best shopping experience ever!! I can't believe how seamless the transaction was from start to finish. This post serves to confirm that you have earned my trust and loyalty and I feel certain that I will be purchasing many cars with Paul and Nick Mayer Westlake in the future. Thank you Paul and Nick Mayer Westlake!”
7:30AM - 6PM
23775 Center Ridge Rd B, Westlake“HANDS DOWN THE BEST EXPERIENCE BUYING A CAR!!! I have never encountered the above and beyond service buying a car before. A special thanks to Mark Assad, Lauren Kilgore, Dan Vancs and Anthony Conrad. These folks delivered incredible customer service. I am an out of state buyer and this crew made my purchase top notch. They were on every detail with precise care. I can't thank you all enough. I should also mention - I was buying an older vehicle so it wasn't a high dollar amount - these folks made me feel like I was purchasing a luxury car with the service they provided. THANK YOU, THANK YOU!!!!!! Oh, and they are even delivering it to our second home there in Ohio.”
“These guys are best in Cleveland area for euro mods and maintenance. Hands down. From the receptionist, service advisor, and mechanics to the owner. A+ customer service and results.”