-
March 2024 by Juan Sanchez
They are simply awesome
-
July 2023 by Steve Fritch
Sue Davis is an experienced professional, and a friendly, helpful person. You know everything has been taken care of when Sue us your travel agent.
-
July 2022 by Theodore Kanis
Very, very helpful!!!!!
-
July 2022 by Tina K.
Terrible/ NON existant Customer service. Have Auto and Home Insurance with them. When you call for any questions or to respond to documents they send you (that require a response from you), you get a computer who answers the phone, then sent to another automated answering, then hung up on multiple times. They used to have a dedicated insurance rep who would handle your policy. No more, and no one calls back. When I finally got through to a line, it was an answering machine. Once for a Jack Long who never called back (it has been 13 days since I called). And twice for a Beth Schwartzo (sp?). Tried to call again today, got transfered to Beth again - machine says her answering machine is full and then transfers me to start the whole cycle all over again. NOT RECOMMENDED for Insurance purchases at all!!!!
-
March 2022 by Mili R.
The person who answered the phone on me, closed the phone on me before I can say anything. Very poor customer service
-
February 2022 by Anna Marie Parker
Kathy was very helpful planning our European cruise. She is a traveler so had lots of good suggestions and tips on traveling out of the States.
-
August 2021 by Jon & Kathy Morris
Very friendly and helpful people.
-
January 2020 by Daniel Brewer
A basic membership includes a tow up to three miles ($4/mile after that) away but be prepared to wait. Going on 2 hours with no update from the dispatch to a third party towing company. Called for an update and continue to wait 45 minutes with no answer or text confirmation. This is where we’re at in a gig based service economy flaunted as the bastion of American capitalism - a useless network of outdated travel agents with h unaffiliated roadside assistance. They would be better served to be purchased by Lyft or Uber, do NOT give these people more money for life support.
-
December 2019 by Ted Troxell
Explain to me why I would pay extra for no additional features or customer support?!?
-
November 2019 by Phil Boova
Can't beat the knowledgeable agents that are extremely helpful
-
October 2019 by Mohammed Aldosari
Very friendly staff.
-
September 2019 by Karen Mattison
Forgot to tell us alot of important things and she scheduled our room for 6 hours after we got in from the ship.didn't let us know that the cruise line take no money for anything except for the casino everything goes on your sea pass In short another Cruise is being pland for next year no way will I book through AAA.
-
September 2019 by Angel Rivera
Enjoy the benefits
-
August 2019 by May May
Pleasant atmosphere
-
August 2019 by Sharon Orihill
Terrific service!!
