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August 2023 by Issa Kaileh
The uptown location is wayyyy better. Brad and his crew are more enjoyable to deal with. Go to that location not this one.Services: Transmission
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August 2023 by Issa K.
The uptown location is wayyyy better. Brad and his crew are more enjoyable to deal with. Go to that location not this one.
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August 2023 by Jack A.
Good value and honest. I've used them for 8 years and have always been satisfied, try them, you won't be disappointed
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May 2023 by Kevin Ingledue
Reliable and reasonable - most recent visit was in follow up to a problem from a previous visit and they took care of the problem, standing behind their work.
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May 2023 by Marla R
My friend heard about this company on radio and decided to go get her car worked on I thought they were reasonable so I asked if they could fix the noise in my car which is a scion xb they said yes wow they charge me twice to fix the same problem cause when I got the car back the noise was still there the first time 500 and something for motor mount the second time 450 I might not have the price on point but it was about 1000 all together and they are using after market parts I really feel sorry for the people that are getting ripped off by them I feel they owed me money I should not have been made to pay again
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March 2023 by Nathan Dahlstrom
Best auto shop we've found in the area—by far!They're always honest and upfront with reasonable pricing. In taking our two cars there for about a year, there have been a few instances where they easily could've recommended much more substantial service than necessary, and we wouldn't have questioned it. But instead, they let us know what would keep our cars running well for now and what could wait for the future. They don't take advantage, they're straightforward, and in all, they're a real pleasure to work with.We couldn't recommend them more!Services: Electrical
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November 2022 by Gabrielle S.
I drive a 2008 Lincoln MKX with 205,000 miles so from time to time sudden repairs arise and these guys ALWAYS take care of me. Great customer service, very genuine and always efficient. I can't thank them enough for keeping me safe on the road. I'll never go anywhere else for repairs ! Thanks again Westerville Automotive
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November 2022 by Debbie Spruce
Great work and prices. I've been taking my car there for a year and will be going back for all my car needs!
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August 2022 by Connor Humphries
Been getting cars serviced there for the last 13 years. They do great work and give fair prices. Will always recommend.
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July 2022 by JDRJR
After charging me six hundred dollars in labor for testing and to install a battery to replace the brand new battery I had just purchased elsewhere, the Westerville Rd location gave up on the repair and recommended that I take my Mercedes to a dealer.The battery "Draw Down" test they claimed to have performed should have shown a constant current draw from my battery of 1.4amps, as it did at my Mercedes dealer. Of course, even a new battery will not charge with a constant current drain from the cars electrical system, as almost any auto mechanic would know.There was no need for a new battery. I was easily able to charge my battery at home by disconnecting it from the cars electrical system, and then connecting it again for the drive to Westerville Automotive.I reluctantly agreed to the installation of a new battery based on Westerville Automotive's assurances that my new battery was at fault and their insistence that my battery must be replaced based on their "testing". I feel entitled to a refund for the unnecessary purchase of a new battery and the faulty testing that they performed.Westerville Automotive personnel are not inclined to listen to technical suggestions from their customers. Occasionally however, a customer will show up with a PhD in Physics and a background in electrical and software engineering that is worth listening to.Service: Electrical repair
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June 2022 by Jason Taylor
called and set up and appointment after speaking with them and ensuring that they could work on my electric/gas hybrid.paid to have it towed to the shop, for them to replace battery and then say "we can't work on it because we don't have the tools...."so now I'm out 2 weeks of waiting to fix, plus $150 for the tow and $350 for their lack of work.
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February 2022 by Diane Heise
Great front end guys, plus the mechanics always do a super job taking care of my car!! ???
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January 2022 by Michael Smith
Staff is always friendly and knowledgeable. They offer suggestions but do not try to cheat you with unnecessary work. Great prices.
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January 2022 by Nadia Arya
Very reliable. All around good service.
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October 2021 by Leroy Kuba
I've worked with this auto shop for the past 10 years. Scott, Joel, and Mark have all been able to assist me at the drop of a hat and are always willing to explain issues that I don't fully comprehend AND call me before any further work is done to make absolutely sure that I'm ok with it. I cannot recommend this place enough.
