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November 2023 by D'Ann Wiedmaier
They were able to rebuild my clutch system and a reasonable timeGreat service over all
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August 2023 by Lynae Cummings-Verdine
BEWARE!!! I am gravely disappointed in this business. They have held a work vehicle for a huge unreasonable amount of time. They overcharged me for the services. Ultimately, the shop took my monies and failed to replace my car. Then, Will rudely refused to convey the message to Nick to find out my status of the vehicle.
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July 2023 by Danielle Leahy
I've been bringing all of my non-dealership owned vehicles here for maintenance for the past 5-6 years. They've never tried to upsell or overcharge me, always let me know which repairs are immediately necessary or not, and have a great staff. They have in store and private financing for repairs, which makes it easy if you don't have the cash in hand for important stuff. If you're looking for a new mechanic in Westerville give them a shot, you won't be disappointed .
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July 2023 by Dena Dunson
Amazing customer service.. Nick is AWESOME!! Honest, attentive and caring, I really appreciate his concern to get my car fixed
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June 2023 by Roger Collins
I've taken my cars to Wayne's in Westerville for years. When I got a new car and wanted the aftermarket exhaust installed, I called Wayne's. They said to drop it off the next day and they'd get it done. I arrived at 1pm on a Friday afternoon and they were SLAMMED. Called me at 4pm to say I was all done. They even boxed up my factory exhaust for me. These guys are great, recommended.Service: Auto exhaust system replacement
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May 2023 by Mr. Branham
If I could give a zero star I would. First they told my wife to bring the vehicle in and they would give a diagnostics test for free. So the next day I dropped it off handed them the keys. They said they will get back with me with what they find problems Great. I get a call later the day .I look at the sheet they gave me and saw that they're trying to charge me for something I already had replaced. It came up to about 3,500 worth of repairs, parts and service which was not true. I said okay. Thank you. I'll let you know what the next step will be. The guy said well, if you're not going to get your car fixed we're going to charge you diagnostics. I said that wasn't the agreement. He did not want to give me my keys back. I had to call my attorney show them where they said that diagnostics would be free because we recorded it to get my keys back the next day. I took it to another reputable company. They charge me $1,000 for everything that was on the list that they said was wrong in four things on that list. It was not anything wrong at all. The car is running great. When I went back to get my key he said he does not want me ever to be his customer. Again, this place is a ripoff. I would stay clear. They overcharge you. It is what it is.
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April 2023 by Elliot Enns
Brought cars in twice. First time they diagnosed a known problem with that make and model others had never mentioned. Second time it was a quick tighten rather than a full replace. They have been a quality place, I'll return to.
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April 2023 by Dreanna mcneal
Took my vehicle to Porsche multiple times just to not be told what the issue with my car was and I come here and was told the issue in under an hour. I definitely recommend and will be coming here from now on. Thank youService: Steering & suspension replacement
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February 2023 by Maura McGough
I got a great price for tires at this location and I was able to order the tires and have them ina few days later. Very friendly staff here and I was in and out in a flash! I will return to this shop in the future.Services: Wheel alignment
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October 2022 by Erin Fossier
An amazing, helpful and quick experience. Extremely grateful for James and all those working there- amazing crew with so much knowledge and care. Will be recommending Wayne’s Auto Repair to everyone I know!Services: Oil change
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September 2022 by ma ro
I can't say enough good things about the people who works here. James, I can't say enough good things about the welcoming service you provided me. From getting me in at a seconds notice, providing me with options, making me feel like family. Guys he even offered to give me a ride home, to me this speaks for itself. Hodge the mechanic had me in and out despite he had to correct another auto shop bad work. He also made sure my car was 100% before I left that lot. Most importantly I have never spent time at a auto shop that I wasn't impatient about. James made my stay feel more like a visit to family than an auto shop. I have visit them in the past and had always been pleased. Years later their quality and service has only gotten better. 10 stars. Winter is coming get your car done here you won't be disappointed.
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August 2022 by David Fisher
According to the service manager, Wayne's recently got a new owner. But as long as the service techs stay, I have no problem taking my vehicles back for future repairs.For the most recent repairs, I had the entire brake system (from the master cylinder, thru the lines, all the way to the wheel calipers) replaced on my car. They did great work!The courtesy inspection noted a couple of other potential issues that I was already aware of. After the brakes were done, a couple of "strange" sounds precipitated a second, more thorough inspection.The source of the sounds was found - nothing troublesome - and we were done.Overall, nice folks that care about you, your vehicle, and your safety.Give them a try!
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August 2022 by jonathan ransome
Stay away from this fraudulent business, they go into your checking account and take out more than your monthly insurance bill. They charged me for having two vehicles when I told them I only had one my account was over drawn for a large amount. I called my bank and had them freeze my bank account because of this bad business transaction. Stay away!
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July 2022 by Jean Luc
James was very polite and very helpful. Took my car in for front end noise was repaired and returned the same day. The prices were what I was expecting for the repairs needed. All around a great shop which I will bring my vehicles back to. Definitely recommend Wayne's Auto Repair! Also re ueved a free month of Moo Moo car wash! Thank you James and crew!
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June 2022 by Zari T.
I called just to get a quote on my brakes and to see when I would be able to get an appointment for my brakes that sounded horrible. At first James told me he wouldn't be able to get to me til Monday but after I told him that my brakes were making a grinding sound, he told me to come in immediately and he would make something happen. James and the mechanic showed me everything that was wrong with my car and walked me through what they would be doing. After around an hour and great conversation with James my car was done and I was on my way. The service was fantastic and they were fast and friendly, definitely recommend!
