-
April 2024 by Aubrey Y.
Here's an amazing business model: make parking, shopping, and especially check out so infuriating that it makes the customers want to kill themselves. I can almost never find an available disabled parking spot, making me park at the back of the lot. Followed by standing in line to check out for half an hour after walking around the store to shop. I end up in extreme pain after every shopping trip here and bringing a mobility aid to help with this just gets you laughed at and treated rudely by the scarce employees you see. Go literally anywhere else.
-
March 2024 by Michael S.
Westerville store has gone in the toilet ! Poor employees. After 20 yrs shopping at that store. Will not be back !!!
-
February 2024 by Rick Kennedy
Pharmacy run . They always have what I need.
-
February 2024 by Sabra Britt Bruss (Sabe)
Definitely love it there, awesome fantastic deals, employees very helpful & equipt.
-
February 2024 by Frank T
It's Walmart
-
February 2024 by Garrett Rabenold
No tap to pay. Every checkout is self checkout. This is a true dystopian shopping experience.
-
February 2024 by William Snell
It's really small. And don't have a very large assortment like the bigger Walmarts do. The worse thing is it's all self checkout.
-
February 2024 by zahnee velalis
No shopping baskets and no cashiers, only self checkout.
-
February 2024 by Nate S
Probably the worst customer service Walmart in the city. Sandra in customer service needs a new position. Maybe over night stocking or in the back somewhere , because her attitude is terrible. But what else can I expect from Walmart???
-
February 2024 by timothy “Buddha belly” hartman
It's Walmart I mean what do you expect. Most of the staff probably don't like their job and they sure do show it. I know that they close at 11pm yes we hear it for the whole hour beforehand and you remind us every 5 minutes as well. Not to mention that the employees creep up on you to tell you that you only have 10 mins so go to check out now. I always get followed at this location for some reason, I don't feel comfortable when they follow me around and deliberately stare at me just waiting on me to do something suspicious. I feel like saying forget it and walk out. I don't like feeling that I'm a thief when I haven't done anything wrong. I have to hunt down someone to ask a question and I don't get help when needed but they sure like to follow me around constantly. It's ridiculous and makes me not even want to go there. Top that with no lanes open so you have to use self checkout even if you have a full cart. They should pay us or take off some of the cost for the fact that we have to scan pay and bag our own groceries, that to me sounds like the company doesn't care to pay more employees or they just don't care about their customers, and it shows.
-
February 2024 by Brenda Speakman
Spent 186.00 went to go checkout at a lane instead of using a self serv one cashier was very friendly but some how I'm missing two items so before I jump to conclusions I check my car still no 2 items so I immediately call the store and let them know the customer service rep says ok do you have your receipt I tell her yes and she tells me to drive back up will see if they are back with the other bags that customers forgot .so I drive 25 min back up there for her to tell me that I received all my bags and I'm pretty much lying!!!! They even got the security guy to look at the cameras seriously!!!! These 2 items was 10.00 if I'm going to lie or steal two items don't you think I'm going for the higher ticket items not a 2.58 juice and a 7.67 ointment so pretty much they called me a lier and said there's nothing they can do If you guys are experiencing theft because apparently you are walmart needs to get rid of the dumb self check out and actually hire some cashiers I will not return to this location and I strongly suggest everyone who shops here if you go to one of the two lanes you go in your bags and look for everything you payed for before leaving because they will make you feel like your stealing and lying customer service older lady was very rude if you don't like your job quit!!!!
-
January 2024 by Doug Brandon
Great sales nice visit over all
-
January 2024 by B Adams
Way better than Morse Rd Walmart, also has better and fresher produce than BOTH Kroger locations in Westerville.
-
January 2024 by T
Terrible customer service.staff will give you the run around and will send you on while goose chases in the store. As for a manager at the bakery as was told after waiting 25 min the manager had gone home with no communication to me time wasted terrible location to shop at
-
January 2024 by Richie Phillips Jr.
Lots 5000 People