Today I had a great experience with Gab at the Westerville,Ohio store.Gab went above and beyond to solve 2 problems I was having with resetting my account and trying to receive a credit on my account.He and I worked with J.R. at customer service.They both did a great job.
July 2024
Ive been having issues with my phone dying on me so I came into the store here in westerville and the rep was able to figure out my issue. He informed me that my charger was bad and that I just needed a new cord and didnt try to sell me a whole new phone. Homest service
July 2024
I called to figure out how to get Disney plus on my account. Turns out I’m paying for hotspot on 3 phones and none of the line use it. The rep helped me get Disney plus AND take money off my bill. Super helpful and a pleasant surprise.