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March 2024 by Clark C
I came to this location because it had better reviews than the surrounding post offices. I ended up waiting 1 hour and 15 minutes on Saturday to be double charged for shipping my package because their machine had froze up on me and needed reset. They were busy and only 1 guy working behind the counter who seemed like he wanted absolutely nothing to do with helping me. I was told to come back on Monday to speak to a supervisor about a refund. I come back on Monday and am told there is no supervisor at this location, and that I need to go to a different location now for someone to "possibly" help me.
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January 2024 by Alex K
I visited the Westerville post office on 260 State street, Westerville. Ohio and sincerely my family and I have had the best service experience ever. Dean and Cindy we so welcoming and genuine and were able to assist us with our daughter’s passport renewal. Namely we had an appointment scheduled at another location, but when we entered that other location we were told that the passport person called in sick, so we drove to the closest location and even though we haven’t had an appointment once they heard that this is our fourth attempt to handle this renewal, Dean took our application, kept our kids and us engaged and was able to submit our application In under 5-7 minutes. Thank you Dean for representing USPS in their best light possible! Because of employees like Dean we will always use the local Westerville branch where we feel welcome and appreciated! Thank you!
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December 2023 by T. Marie Jackson
I had to run an errand in the area and was delighted to see this P.O. right next door. The lady at the counter was (fake) nice at first. When I had to try a couple of different cards to pay for my transaction, she suddenly turned mean and nasty, loud talking me in front of the 15 people waiting in the line behind me. I was so embarrassed! I snatched my receipt and ran (when the transaction finally went thru) out the door. As I was running away, she yelled at me to have a nice day. What a fake lady! Then I thought about it. Who wants to work at the Post Office alone on a Saturday with a constant line of at least 15 people for 4 hours straight?! What a sucky job. Considering that, she actually did a pretty good job! Two stars for the fact that my experience could have been worse!
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October 2023 by John Smith
Great post service! Never had any troubles with packages and mail.Great staff!
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August 2023 by Nicholas Tyo
In and out quickly, good experience! I had a stupid experience printing a shipping label from eBay and the associate helped me figure it out. Tereva was great.
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June 2023 by Mr. Branham
It's ok. There is a man that knows everything and he will help you. Just know that he knows he knows everything but he will help you. It's usually never crowded so it should be fast and quick
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December 2022 by Jim H.
I usually go to the Main Post Office on McCorkle but was in the Uptown area and decided to try this location on S. State Street. This is the OLD main post office (before McCorkle was built). It's a relatively small post office but had two windows open for service and a very short line. Both postal clerks were extremely friendly and in good holiday spirits. Service was quick and efficient. Based on two recent visits, it appears to me that this location is NOT as busy as the McCorkle location and service is quicker.
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December 2022 by John B.
Polite kind and fast. The clerks seem happy to help. The place is clean and parking is easy.
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December 2022 by Katherine McGraw
Cindy and Kelly were amazing in helping me with some shipping questions I had and getting my packages in order. Thank you both for the assistance especially during this busy time of year.
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October 2022 by Lisa
I’ve had to go to this location a few times over the last couple of weeks and let me tell you- I have never met postal service employees who love their job as much as these people do! They’re so friendly, welcoming and kind.
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October 2022 by Kaitie
I’ve had to go to this location a few times over the last couple of weeks and let me tell you- I have never met postal service employees who love their job as much as these people do! They’re so friendly, welcoming and kind.
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May 2022 by Logan Rudolph
USPS is against recycling and reusing. If you come in with one of their boxes that's been through the system already, with a new paid for label, they will not accept it. So much for caring about the planet.
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February 2022 by Pangur Ban
This is a great post office that is super close to where I work. It's really nice to be able to take a package on my lunch break to this post office. The employees are all professional, helpful and kind folks!
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February 2022 by Linda Rowell
This is my go to Post Office for everything I need. The employees here are great to work with and always ready to serve. Thank you for all you do.
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January 2022 by Domonique B.
This post office is great. I will admit that my opinion might be a little biased because I am used to dealing with the post office on E DUBLIN GRANVILLE RD. Whenever I visit this post office, the employees plus the manager are always helpful and polite, they are fast while inquiring about your day. I have had nothing but good experiences with this post office which is the total opposite of E Dublin Granville Rd Post office.