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September 2022 by Kim D.
Since December 2021, JAE has known they had to replace a damaged cabinet door in my new build. Nine months later and still no replacement. I have been telling them that the cabinets are the wrong color. I was originally told to put up curtains and they'll look darker! No, I ordered black cabinets, not brown. The replacement door showed up in June in the correct black color. Doesn't look good when the rest of the cabinets are brown! Now they are telling us that they are going out of business!
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September 2022 by kevin leo
If you want the best kitchen in town this is the place!!!
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October 2021 by Joseph Morgan
The team from The JAE Company was wonderful from start to finish. They suggested an enhancement to our original remodel design which we would have never considered. They patiently guided us through the planning process. The project schedule was shared before starting so we knew what to expect. Their crew was very professional and cleaned the work area daily. They finished ahead of schedule and we are so thrilled with the results. We love our new master bathroom and will enjoy it for years to come.Services: Install flooring
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September 2021 by Bethany Morgan
We used the Jae Company for our kitchen remodel and couldn't be happier! We worked with Jen who came out to our home to measure and laid out a great design. From design to delivery, the team did an excellent job and was very responsive and communicated well! The quality of our cabinets, hardware, etc. was exactly what I envisioned. They were very patient with my indecisive nature and worked well to accommodate our budget. Would definitely recommend for any kitchen or bath remodel!Service: Remodeling
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November 2020 by Chris Shivly
We had a great experience with their design team. Our cabinets and counters look beautiful! We were surprised to find out that they are a appliance dealer. Couldn’t be happier with our choices and end result.
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November 2020 by Random Emailer
They represent a number of mid-to-high end cabinetmakers. Very nice showroom, although some of their displays are dated with regards to hardware. Difficult to find anyone inside really looking to _sell_ anything, though... went in there with a significant budget, but couldn't get anyone's attention to take the money. Odd way to do business, but I guess it works for them!
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November 2020 by Joe Cleary
We decided to have our kitchen and master bath remodeled so we went to Jae because they had been in business for many years. We spoke to a designer named Tyler (he would quit the company shortly after our project was started) and he came up with a design we liked so we decided to go with them. I’ve done several projects myself over the years and consider myself a little better than average DIY’er. But in the interest of time and professionalism we decided to go with Jae. We were told there would be two crews working in each area of the house. It turned out approximately 95% of the time the same single individual came to work at our home. He was taxed with all forms of work, including electrical, plumbing, tile, finish work, etc. I came to find out far into the renovation he wasn’t licensed to perform any of this work. We had many ongoing issues with the work being done. Several jobs had to be torn out and completely redone. The owner was out countless times and agreed the work was subpar. At times I found myself helping out and lending my own tools to get work done. We were told it would take seven weeks to complete the job. After seven months we told them to just get out and we would finish and repair anything ourselves. It has been less than three years and tiles are cracking on the floor. Grout is washing out of the floor tiles in the shower. (Probably used wrong type of grout) The kitchen cabinets were quite expensive but have an inferior finish on them. The paint is already wearing off, among other issues. So, now we are going to have to spend more money to fix their mistakes. I would not recommend this company for any work you may need done.
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September 2020 by Janet Truog
The JAE Company installed all new cabinets, drawers and tile back splash in my kitchen. It was a great experience from start to finish - they are true professionals! Their guidance and suggestions throughout the design process was top notch. The cabinets work great and look fabulous. I received regular updates and the project was completed on schedule. I’m so impressed with the quality of the product and workmanship. Well done!!!
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June 2020 by Ellen Jacobs Seif
I worked with Jen at the Dublin location and had a wonderful experience. She guided us through the design and construction process for our kitchen and bathroom remodel and we are beyond pleased with the finished product. I highly recommend the Jae Company!
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June 2020 by Austin Morgan
They do great work. I love my new kitchen.