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October 2023 by Angel Fox
The best customer service.
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September 2023 by Lisa Solazzo
Wonderful all around!Service: Laundry wash & fold
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November 2022 by Donna Warren
I have had nothing but but great service and am surprised by the negative reviews. Convenient & professional every time
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November 2022 by Monte Y.
Visiting this business is an exercise in frustration. The clerk is so inept it actually makes me anxious. I want to go behind the counter to help her. And of course the loud far right extremist radio program on is also a nice touch (said with sarcasm).
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July 2022 by Christine R.
We have been coming here since we moved to galena and the older lady who works here has been nothing but kind. However the last two times ( one just moments ago) I was waited on by the most unprofessional girl. She was nasty and loud and outbid control. I had dropped a sweater off about ten days ago that was hung on a wire hanger and stretched to the point of being completely Mis -shapen at both shoulders. I wasn't upset, just asked for it ti be redone and put on a hanger so the bumps would go away. That was my first experience with her. She pummeled me with accusations like how does she know I didn't put it in the hanger like that, why did I wait a week ( it was a holiday and they were closed and I worked so I could get there in a day or two) why wouldn't I just try wearing it ( it's summer, for one, that wouldn't fix it, for another) did I even request it not to be hung ( of course not, any fine gauge cashmere or nice knit would normally never be hung) and on and in. I said... can you let me speak ? I am not upset, I just want it fixed. She replied there would be no promises made and I could check back after Thursday. Then today at pick up... she was actually nasty. She said I was not being reasonable and nobody cares if sweaters are hung like that, and I asked her why she was so upset about my sweater and me wanting it fixed. She ranted and insulted. I honestly cannot believe the way she spoke to me. The story goes on and on, but she would let me speak and was so unreasonable I just had to leave shaking my head wondering what the heck !?!?!
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October 2021 by Dale Summers
Mattie Howell, why would you leave a rating if you have not visited, any rating, but especially a 3. Some people base their decisions solely on the ratings (stars) left by others. With that said, took my boys suit pants in this morning for an alteration, done by the afternoon, and was perfect!!! Great place, Great people!!Service: Alterations
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October 2021 by Debi Johnson
Getting conflicting info as to whether they're open!!! Been closed for several months and no idea when it will reopen... aggravating
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June 2020 by Alex M.
Amazing place and very clean. Always pleasant of machines to use. This is by far one of the best places I've gone too!!
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October 2017 by Mattie Howell
I have not used this place as yet,but I am encouraged as it close by.
