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March 2023 by Kaylea Dillon
As a caregiver, I have enjoyed working for this company and I can tell the owner cares a lot about each person.
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March 2023 by Allison Scheuering
Our helper has made such a wonderful impact in the life of our elderly mother. Knowing that she's in such great hands and enjoys the companionship so much has alleviated a lot of our stress. So thankful to have found Senior Helpers of Columbus!
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March 2023 by Aliyha Biggers
Very bad service don’t have sides that work or show up and he never comes in and he will leave you alone they are not professional at all the boss kean will threaten you when he is wrong and has a record of violence and don’t check background or drug screen for homehealth aides there made up
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March 2023 by Robyn Redinger
Everyone was very friendly. The helpers they sent were kind, industrious and pleasant.
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October 2022 by Jennifer D.
I recently saw online where my parent's senior helper has been posting photos on her personal, public, social media page of my elderly parent. If this caregiver were actually a skilled professional, this would be a HIPAA violation. I find it wildly inappropriate to post pictures of a client in a public social media account. A true "caregiver" wouldn't post pictures of someone who is actually incapable of posting pictures of them self on social media. I also find it unprofessional that the owner of Senior Helpers is commenting on these posts. He is aware and enabling that to be acceptable. It isn't. It is disgusting and unprofessional. I understand the need in today's world for people to overshare for likes and accolades, but it can be done without names/photos. That crosses a line. My suggestion: If you want professional caregiver services, find someone who wants to be more than a "caregiver", and will adhere to HIPAA standards, even if they don't "have" to. Find a company that wants to be better than they have to be, so you don't question the other questionable behaviors when it comes to care of an aging parent. Unfortunately, this is just one questionable behavior...of one specific caregiver.
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March 2022 by Heather Joy
This company has been the best ever to work for that is willing to be flexible and dependable.Excellent management. If your seeking employment call and ask for Kean in Westerville Ohio location.I am blessed to have found this company.
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December 2021 by Tom S.
You Sent someone over. He Lied about his name. Just walked into the house. Showed up 3 hours early. The worker refused to do any work and said he had a emergency and left. Owner kean dillon was suppose to come with worker at 1pm and never showed up. He was asked to do things that was told he could do during the in house assessment. The worker went out front to make a call then came back in and said he had a emergency and had to leave. Called senior helpers and left a message. Called kean Dillon and left a message. No answers. Called the police and wrote a police report since we have no idea who this was. Finally got ahold of Kean Dillon through answering services demanding to speak with him to figure out if this person even belonged later in the evening. He confirmed the individual who came in was a employee and doesn't know why he lied about his name. The employee called them right after he left and said he won't do the work because the house needs a cleaning company and not him. This was the reason they were hired in the first place. They said they could do the things requested in the in home assessment. After he left nobody would call back messages left. How about a phone call saying sorry we took on something we shouldn't have? Or just some sort of explanation. Because of that you got a 1 star review. Be better to people they don't deserve your ignorance. The seniors need help not lies and dishonesty. SENIORS--Watch out for this company. They are not in business to help you. Keep looking and make a decision based on real reviews like mine. That's as honest and real as it gets.
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March 2021 by Vita Simpson
What a company! I called on a Thursday with an urgent need for an aide that weekend. Shelby was able to come on the next day, get me enrolled, and have someone there that evening. Now, that's service! The aide that came was polite, kind, and professional. Within the first 5 minutes we already had a great relationship.
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March 2020 by Doris Nocera
My care given is always on time, does more than required, and is very professional. I am very pleased with Senior Helpers.
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March 2020 by greg adams
Kim has been a great care giver for my mom - Showing a genuine interest in her well being. i appreciate having Senior Helpers help when i am not there to.
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March 2020 by Chryshantha Joseph
Kean Dillon leads his care givers from his personal experience of understanding what will serve the best interest of seniors who need help. Assistance from the heart.
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March 2019 by Karlis Racevskis
We value the reliability, competence, and compassionate outlook of the staff and we are happy to have chosen Senior Helpers for the services we need at this time.
