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March 2024 by Summer Rodgers
I just recently started shopping here as I am a new(ish) mom to a 1 income household. The staff is always helpful and friendly and love seeing my little one! I always find cute clothes that are new or barely worn for a great price! They always have a vast selection of toys and books as well. I like how this location has their toys accessible to my little one so I can see what she gravitates towards and end up purchasing (some locations have toys up on shelves so that children can't play with them)All OUAC locations offer bags for purchase or you can bring your own bag in.For sellers - this location ask that you call ahead before trying to bring items to sell and are allowing 1 bin/box of items to be dropped off at a time with a few days turn around.
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January 2024 by Andrea Hush
Used to enjoy working with this store in the past, but continue to get told they are not accepting buys with different dates from different employees as to when buys will be accepted again.Appears they now also have a roach problem, which makes me uncomfortable bringing my containers or donation items home.Perhaps they should be more selective with buying to slow down unacceptable buy offers and help with cleanliness.
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September 2023 by Lisa Tompkins
They offered me $25 for 27 items ? Not even worth the gas it took to drive there. It would have been better to donate.
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September 2023 by Ashley Keaton
I brought in a huge bag of baby clothes. Most of them were bought from there but never worn bc my baby has been in the NICU. So I brought them back since he has outgrown them. They rejected them. But I had bought them from there and they were never worn. They were in the same condition I bought them in. So I don't understand why they rejected them. I used to love this store but it's starting to get ridiculous.
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September 2023 by Rachel Trimble
I used to love shopping at once upon a child, but todays experience has soured my opinion. I brought large baby items in to consign, one of which was a toddler bed. They asked me to bring everything inside to be assessed, and I asked if there could be assistance to help me with the toddler bed. The staff was not helpful, but a kind man waiting helped me inside with the bed. They told me that they couldn’t accept the bed because a piece was broken. I completely understand not allowing certain items in your store, but there should be a way that instead of me hauling heavy items in just to be rejected, how about we just walk outside and make sure it’s acceptable before making customers haul heavy items in? Terrible customer service. I will not be shopping her again.
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September 2023 by Yahna Davis
After waiting 2 days, I was offered $26 for a box of shoes including multiple pairs of Ugg sandals, vans, multiple Nike tennis shoes. I figured if they can go to a child who can really use then that matters more. But if you’re looking to get a fair price for your items , this is not the place.I also browsed to see if I could find anything for my child. Absolutely nothing sparked my eye at all. Everything was VERY outdated as if had been sitting for years.
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August 2023 by Stevie Davis
Used to be one of my favorites. Unfortunately, today's visit ended any future business (on my part) w/ this store. Currently, they are on a buying hold. This would be understandable if the items already within the store were more abundant and of better quality. Instead, we found faded and stained clothing, tattered and dirty shoes- much of which was overpriced (IMO). Very similar to our previous visit, which was back in July. I recognize there is an ebb and flow with OUAC stores; but it doesn't mean it isn't disappointing to return after more than a month to find little to no improvement/ variety. Moving on, I likely would have been back had I not come across a fat roach skwirming around on its back in the baby furniture section. I immediately informed the staff. The employee did not act surprised nor grossed out. She walked into the back, 2 more employees came out and went straight to the area of the cockroach. This bothered me because #1 I didn't tell them where it was and they didn't ask- they already knew. #2 there was no assurance about handling the situation or apology for the compromised sanitation of the store. Since the roach was out during the day and so large, this would signify a more substantial infestation. Not sure how they'd handle this without shutting down the store and clearing it out for proper extermination.
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August 2023 by Sierra Nelson
Usually the ladies are nice and we are given a fair price on our items. Today we brought in 3 items that weren't cheap and we're in great condition and we got $12 and an attitude from a lady we've never seen there before. Will not be returning to buy or sell at this location again.
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August 2023 by maliyah Jamison
Don’t go here they’re very biased on who they buy from. The one lady at the register took my ID so I could sell a jogging stroller and some lady stopped her and said I think we have enough strollers. Then she proceeds to say “oh and it’s missing the tray, I don’t think we will take it” (which I had in the car if she would have just asked me where it was). She was across the counter down a ways saying they weren’t going to take something she hadn’t even looked at or put through the system.I look around for all the “strollers” and saw two.I normally go to the Reynoldsburg location definitely won’t be coming back
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August 2023 by Susan Cole
This location is gone very bad. Days to process one bag of moving? Isn't that the premise of your business? You can't ever find my kids size. It seems like my last 5 visits have resulted in disappointment. Go to a different location or just stop using this company
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August 2023 by C P
Such kind staff and the best selection of clothes and toys in town. My favorite location to sell at as well because they are fast.
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December 2022 by Natasha Steiniger
This is the Best Location to sell items out of all of the ones I've sold to. They don't low ball you and give a fair buying amount from the seller. Workers are very nice and helpful.
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September 2022 by Brandi G
My daughter always brings her clothes in there and she's I'm so confused on how they pic clothes. She turns in clean, pristine designer clothes (some still with tags) and they don't take them, but if you look around there are faded stained clothes being sold. The prices have gone up to almost equal what you could buy from target or Walmart. They need to train thier buyers better and lower their cost to a second hand store price not big box store price. If they did that it would be worth the time searching for clothes.
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June 2022 by Joyce Weeks
Hi there, I know this post will not be viewable because it is only one star. But I would like to voice my opinion at any rate. I walked in the store as another woman was bringing items she wanted to sell into the store. She had a baby jumper activity set that I wanted to buy. I asked the woman behind the desk if I could buy it once she sells it to them. She said they have to sanitize it first. I totally get that. I asked her how long would it take to sanitize it. No answer, she ignored me. I understand by law that what is brought in needs to be sanitized. But by not accommodating a customer, they have now lost my business altogether. I will not come back to the store and I will go to another once upon a child where the employees treat the customers with respect. I also will not recommend if this store location to anyone. Buyer be warned.
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January 2022 by Jonathan R. Blankley
Holly loves this place! ❤️❤️
