Mutts & Co. is a family-owned pet supply store with multiple locations in Columbus, Ohio, including Westerville. The store offers a wide range of organic pet products such as raw food, natural treats, toys, leashes, and apparel. Customers appreciate the frequent buyer programs, which help them save on necessary items, and the partnership with over 60 manufacturers ensures competitive prices. In addition to retail products, Mutts & Co. provides convenient services like curbside pickup, local delivery, and a self-serve dog wash. The dog wash setup is praised for being well-equipped, affordable at $15, and easy to use, with helpful staff assisting customers. The store also offers full grooming packages, including nail trims, hair removal, ear cleaning, and more, with experienced groomers providing caring and gentle services. Customers highlight the friendly, knowledgeable staff who go above and beyond to ensure a positive experience, often noting exceptional service from specific team members. The store's clean environment, good music, and well-stocked shelves contribute to a welcoming atmosphere. Overall, Mutts & Co. is recognized for its holistic approach to pet care, combining quality products with excellent customer service, making it a favorite for pet owners seeking personalized and caring services for their dogs and cats.
