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December 2023
My teller today was very nice, but her English was poor, leading to what could have been problems due to a serious communication barrier.
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February 2016
Key Bank is quite simply HORRENDOUS. I won't bore anyone with the details of the incident that led to my account closure. Suffices to say that you will be even more of a number and not a human being at Key than at any other bank. Very bad!
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October 2012
FRIENDLY PEOPLE, EXCELLENT SERVICE, AS A LONG TIME KEY BANK CUSTOMER THIS IS ONE OF THE BEST KEY BANKS I HAVE EVER BEEN IN !! 5 STARS !!