“I just finished a session with Marne in Piccolomini and I have to say she surpassed my expectations. Not only is she versed with lending and gave me new insight but she coached me through my barriers and really helped me walk away with an actionable plan moving forward.”
“trying to get things taken care of by phone/email/online chat/the website was proving to be way too difficult and lengthy a process. my mother and i needed to transfer an account from her name into mine and were getting frustrated with how long things were taking remotely, so we went in and talked with jasmine. she is absolutely the best!! she got everything we needed taken care of quickly, efficiently, and kindly. we had a great time at our visit. we could not be happier with not only the quality of the customer service, but how jasmine took a process from being a pain into smooth sailing!”
“5/31/23: Excellent customer service from Joy H who opened my new PNC checking n savings accts today! Joy knows the bank's products, answered all my questions, and has a great people personality!! Thank you Joy and PNC Bank!!!!”
“We needed to close two accounts that had been comprised. The Assistant Branch Manager didn't attend a video conference so she could assist us in closing the accounts and opening new accounts. Great customer service.”
9AM - 5PM
1200 Morse Rd, Columbus“They had great customer service inside. 3 different workers asked me if I needed assistance. Perhaps come inside versus waiting in the outside line. Like everywhere else in this country, this place could be understaffed.”
“I live 1/2 mile from a PNC Bank but travel three miles to get to the one on Schrock and Otterbein. They are very efficient and super friendly. Janice made my day today from her welcoming me as I walked up to her to her filling out my deposit slip for me. A super group of people!”